Ratings based on 72 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 May 2024
Great hotel , lovely staff . Few minutes walk to town .
Comment from Hotel Management
20 May 2024 by Pablo Gómez, General Manager, Hotel Management
Dear Claire,Thank you for such a positive review.We are thrilled to hear that our dedication to cleanliness and service excellence contributed to the enjoyment of your visit. It is gratifying to know that the condition of our hotel added to your positive experience, reflecting our commitment to providing a comfortable and inviting environment for all our guests.Your compliments are a testament to the hard work and attention to detail our staff consistently delivers, and we cannot wait to share your encouraging feedback with the entire team.It would be our pleasure to have you return on another occasion. Very best wishes,Pablo Gómez, General Manager
by A verified traveler
Posted 7 Apr 2024
This property exceeded all expectations. The views were gorgeous and it was so peaceful. The staff was very friendly amd the rooms and beds do comfortable and clean.
Comment from Hotel Management
8 Apr 2024 by Pablo Gómez, General Manager, Hotel Management
Dear Mari, Thank you very much for this kind review.We are delighted to hear that the views took your breath away and that the tranquility of our location contributed to a peaceful stay. It is always encouraging to learn that our staff's dedication to service excellence resonated with you. Our team takes great pride in ensuring our rooms offer comfort and serenity, and we are thrilled that the cleanliness and comfort of our beds met your expectations. Regarding the room amenities, we continuously strive to provide high-quality facilities and appreciate your feedback.We hope to see you again soon. Best wishes,Pablo Gómez, General Manager
by A verified traveler from Ponce
Posted 17 Sep 2023
Ok
Comment from Hotel Management
21 Sep 2023 by Pablo Gómez, General Manager, Hotel Management
Dear Raul,Thank you for positively reviewing your experience.We are delighted to hear that you were satisfied with the room cleanliness, hotel condition, and our service. Our team works hard to maintain high standards and provide a comfortable stay for our guests.We look forward to welcoming you again.Best regards,Pablo Gómez, General Manager
by A verified traveler
Posted 25 Aug 2023 on Hotels
Comment from Hotel Management
29 Aug 2023 by Pablo Gómez, General Manager, Hotel Management
Dear Eduardo,Thank you for such a positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you for another pleasant stay. Best wishes,Pablo Gómez, General Manager
by A verified traveler from Coral Gables
Posted 10 Jul 2023
Comment from Hotel Management
31 Jul 2023 by Pablo Gómez, General Manager, Hotel Management
Dear Robert,Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to the pleasure of welcoming you back on many more occasions in the future. Best regards,Pablo Gómez, General Manager
by A verified traveler
Posted 19 Jun 2023
very nice location and nice views.
Comment from Hotel Management
20 Jun 2023 by Pablo Gómez, General Manager, Hotel Management
Dear José, Thank you very much for this kind review of your recent stay.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Pablo Gómez, General Manager
by A verified traveler
Very good
Posted 28 Sep 2022 on HotelsNice location and nice hotel in all prm's
Comment from Hotel Management
29 Sep 2022 by Pablo Gómez, General Manager, Hotel Management
Dear Joshua,Thank you for your positive review.We are glad to know your stay with us was enjoyable and are pleased that you found our location ideal for your requirements. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any timeWe look forward to welcoming you back. Best wishes,Pablo Gómez, General Manager
by A verified traveler
Posted 4 Sep 2022
Really disappointing
Comment from Hotel Management
5 Sep 2022 by Pablo Gómez, General Manager, Hotel Management
Dear Warren,Thank you for taking the time to share your feedback.We are sorry that your recent stay at our hotel didn't meet all your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope you will consider staying with us again in the future. Best regards,Pablo Gómez, General Manager
by A verified traveler
Posted 8 Jul 2022
.
by A verified traveler
Posted 6 Jul 2022
Clean. Well located. Staff helpful
