Ratings based on 59 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2023
Excellent property. Only drawback would be you can hear upstairs neighbors. Moving chairs, doing laundry, people talking, even dogs crying. Lovely town, easily walkable.
Comment from Hotel Management
24 Oct 2023 by Pablo Gómez, General Manager, Hotel Management
Dear Martha,Thank you for taking the time to share your feedback.We are thrilled to hear that you found our property to be excellent and appreciated the lovely town and its walkability. We apologize for the noise disturbances you experienced from the upstairs neighbors. We understand how important a peaceful stay is for our guests, and we will look into ways to improve sound insulation in our apartments. Your feedback is valuable to us, and we appreciate your understanding.We look forward to welcoming you back. Best wishes,Pablo Gómez, General Manager
by A verified traveler
Posted 10 Aug 2023
comfortable place ,nice host
Comment from Hotel Management
21 Aug 2023 by Pablo Gómez, General Manager, Hotel Management
Dear Mario,Thank you for such a positive review.It's a pleasure to know how much you enjoyed your stay, your feedback is a reward and incentive for our team to continue upholding our high standards.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Pablo Gómez, General Manager
by A verified traveler
Pool access limited
Posted 13 May 2023 on HotelsPool was advertised on Hotels.com but it was closed when we stayed. It could have been communicated better.
Comment from Hotel Management
19 May 2023 by Pablo Gómez, General Manager, Hotel Management
Dear Jeffrey,Thank you for taking the time to share your experience with us.We apologize for any inconvenience caused by the pool being closed during your stay. Our outdoor seasonal swimming pool is usually open from June 15 to September 15, as mentioned in our booking platforms, however, we do offer access to our indoor heated pool for a small extra charge and which is open from April 1 to October 15, if preferred.We hope to have the pleasure of welcoming you back in the future.Best regards,Pablo Gómez, General Manager
by A verified traveler
Posted 20 Mar 2023
Comment from Hotel Management
9 Apr 2023 by Pablo Gómez, General Manager, Hotel Management
Dear Andrew,We are grateful for this kind review about your recent stay.We are pleased to know that you had a good stay with us.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Pablo Gómez, General Manager
by A verified traveler
Posted 24 Sep 2022 on Hotels
Comment from Hotel Management
27 Sep 2022 by Pablo Gómez, General Manager, Hotel Management
Dear GuestWe would like to thank you for your rating of your recent stay.We are happy to have met your requirements.However, we would love to know what would have made your stay a perfect one.We hope to welcome you back for a return visit, Best regards,Pablo Gómez, General Manager
by A verified traveler
Posted 13 May 2022 on Hotels
Comment from Hotel Management
14 May 2022 by recepción, Hotel Management
Muchas gracias por su valoración.
Un saludo cordial.
by A verified traveler
Posted 29 Oct 2021 on Hotels
Comment from Hotel Management
8 Nov 2021 by Isidro Ruiz, General Manager, Hotel Management
Dear Guest
This is a great rating. Thank you!
We are happy we were able to cater to all your needs.
We hope to welcome you back for a return visit, Best regards,
Isidro Ruiz, General Manager
by A verified traveler
Posted 14 Jun 2019 on Hotels
by A verified traveler
Posted 30 Oct 2018 on Hotels
by A verified traveler
Great for high summer
Posted 29 Sep 2018 on HotelsOne night stay to meet friends and ride to Bilbao. Surprised to find Camillas a very pretty place to visit and the golf apartments comfortable and convenient. Parking was excellent and apart from the heavy sea mists it is a very pleasant place to stay.
