Ratings based on 475 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Very nice
by A verified traveler
Posted 2 Jun 2024
It was a very clean and comfortable hotel. The breakfast was good and the internet and television were much appreciated.
by A verified traveler
Posted 31 May 2024
New and clean
by A verified traveler
Posted 29 May 2024
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 20 May 2024
What I didn’t like was when we lost power on our 4th night around 2:30am and I called down to front desk to inquire if it was just our room or the hotel and to make sure it was something serious enough to require eviction, I was told by the front desk staff that the whole street is without power but if I’m scared of the dark I can come down to the lobby and use what little power they have down there in a very snarky manner. I tried to explain I was just calling for information and was hung up on. Other than that altercation our stay was enjoyable
by A verified traveler
Posted 13 May 2024
I loved my brief stay at Tru by Hilton in Columbus, Ohio. Check in was super easy and quick. This hotel is not your frou frou hotel of the past, but nice and bright and trendy and fun. Room was kind of small, but that did not matter! Everything was perfect, and I usually find something to complain about. Everywhere you turn, there is something cool you might want for your own home. I loved the shower and bathroom faucet! Everything seems new and functioning perfectly. Parking was free and close to the building. The wi-fi worked great. THERE IS AN AUTOMATIC PANCAKE MACHINE. Yes, wave your hand in front of it, and pancakes come out. What more could you need?
by A verified traveler from Meridian
Posted 12 May 2024
by A verified traveler
Posted 7 May 2024
by A verified traveler
Posted 5 May 2024
I love Tru this location was good
