Ratings based on 544 Verified Reviews

3.7 out of 5
84% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 May 2024
Quiet and clean property. Staff avails 24/7 which was great for me since I frequently came home late.
4 out of 5
by A verified traveler

Posted 28 Apr 2024
Clean property with friendly staff. Did not enjoy that dogs are allowed here, as someone’s dog barked all day and night.
3 out of 5
by A verified traveler

Posted 27 Feb 2024
It was ok a few holes in the wall, paint chipped and sheets and several things weren't all cleaned
5 out of 5
by A verified traveler

Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by GM Suburban Studios Dublin, Hotel Management
Thank you for your feedback. We will pass on the feedback to our team and they will certainly feel great when their hard work is appreciated by the guests.
3 out of 5
by A verified traveler

Posted 20 Dec 2023
#1. The website states that there was a breakfast available for residents. Not true. I was told that because of 'new' ownership, the breakfast promoted on their page was not available. Now, I picked this place for that reason. I had other choices but that was the primary reason, to have a coffee and something light to eat before I checked out. So I was told a lie. Could there have been a table set up with coffee and donuts? Sure! At least that would have been the property making an effort to show their customers that they care. Instead they let the young ladies working at check in have to apologize to all who were lied to. That, to me, is disgraceful. #2. One of the two plastic cups in our room was NOT wrapped and had prints on it (fingers? lips?) . #3. The mattress is of the lowest quality. You roll on it and you can hear it making noise of some kind. Like it was stuffed with hay or straw. How cheesy.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 8 Oct 2023
Fast and easy check in
Comment from Hotel Management
8 Oct 2023 by Hotel Management, Hotel Management
Dear Yulia, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you enjoyed our easy check-in and checkout process and have a great time here with the amenities provided. Every member is committed to ensuring our guests have a perfect time, so we appreciate your remarks. Please return, and we hope always to serve you for all the fantastic trips! Sincerely,Hotel Management
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2023
3 out of 5
by A verified traveler

Posted 25 Sep 2023
For a extended stay u would think they would have a ice machine in the hotel but no
Comment from Hotel Management
26 Sep 2023 by Hotel Management, Hotel Management
Dear Brian, We value you as our guest and appreciate your taking the time to review our hotel. We are happy you enjoyed your overall stay with us. We receive many positive comments regarding our fully equipped kitchens with full-size refrigerators, including ice trays for your convenience. Therefore, we do not have ice machines on our property, and we hope you will accept our apologies for any inconvenience this has caused you. We enjoyed having you as our guest and hope to welcome you back on your next visit to the area. Sincerely,Hotel Management
5 out of 5
by A verified traveler

Great experience

Posted 23 Sep 2023 on Hotels
Staff were very pleasant and professional! They double checked the room before I went in to make sure it was cleaned appropriately. Overall very clean for a quick stay.