Ratings based on 976 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Infested with roaches!!!
by A verified traveler
Posted 14 May 2024
The staff was friendly. The place wasn't particularly nice, but it seemed like they took care of daily needs to keep things clean. Overall a good stay.
by A verified traveler
Posted 13 May 2024
Bad internet, unable to watch TV or use phone entire tints
by A verified traveler
Posted 12 May 2024
Decent
Comment from Hotel Management
13 May 2024 by Dev, Hotel Management
Dear Mari, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A verified traveler
Posted 9 May 2024
Pictures were much better than the property
Comment from Hotel Management
13 May 2024 by Dev, Hotel Management
Dear Marlo, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A verified traveler
Posted 8 May 2024
The staff was friendly and helpful, especially Kelly at the front desk. The beds were very comfortable. The pool wasntpool was not in use, that was disappointing.
Comment from Hotel Management
13 May 2024 by Dev, Hotel Management
Dear Becky, Thank you for your awesome rating. We hope to host you soon.
by A verified traveler
Posted 3 May 2024
My son thats is in the military left a letter in his room after checking out, from his grandmother who was not able to attend. Wyatt was very helpful and even agreed to go back to the room and check since it hadn't been cleaned yet. We found the letter' and im very grateful for his help thanks Wyatt.
Comment from Hotel Management
6 May 2024 by Dev, Hotel Management
Dear Eduardo, Thank you for your awesome rating. We hope to host you soon and I'll pass the message to Wyatt.
by A verified traveler
Posted 29 Apr 2024
Staff was courteous & easy-going during a stressful time. It was a busy season & they were fully booked; they had me checked in at 330pm but I showed up at 830pm. They gave me the keycard to an occupied room but everything was straightened out in a few min.
Comment from Hotel Management
29 Apr 2024 by Dev, Hotel Management
Dear Stefanie, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A verified traveler
Posted 28 Apr 2024
The floor of the room was dirty immediately upon entering. No one had swept or mopped, and there was food in several places on the floor. The desk and table did not look like it had been cleaned either. I asked a housekeeper to clean and she did.
More important, later in the evening, a man tried to enter my room. Thankfully, I had the bottom deadbolt on.(The top security lock was broken off the door already.) I didn’t open the door, and told the man that I’ve already been assigned the room. When I called the front desk, the Clerk was argumentative stating that I was supposed to be in another room. I reminded her she gave me the key, she wrote the room number down, and she verbally affirmed the room number. She gave a half hearted apology.
To me, this is a very serious matter! I was traveling alone on this trip, so, as a female traveler, alone, having a man come to my door With a key given to him by the clerk, is a clear and certain threat to my safety!
I was awakened at 2:30 AM by the sound of young voices, screaming, arguing, cursing. I called the front desk several times and there was no answer. It happened again at 4 AM. The clerk was unconcerned.
The breakfast was substandard. The person preparing the breakfast was standing around, talking with someone and the juice and milk containers were empty. I got coffee only and left.
Again, for the clerk to give a man a key to my room is a very, very, very dangerous mistake!
Comment from Hotel Management
29 Apr 2024 by Dev, Hotel Management
Dear Monica, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
by A verified traveler
Posted 27 Apr 2024
Staff friendly, Bed comfy…Housekeeping VERY noisy…banging, shouting into walky talky. Looks clean until sun streams across the floor :-(.
Did not have breakfast. Would stay again…affordable…location about 15min from anything you want/need.
Comment from Hotel Management
29 Apr 2024 by Dev, Hotel Management
Dear Cheryl, We are sorry to hear your stay was not as expected. We will take your feedback into consideration to make necessary changes. We hope to host you soon for a better stay.
