Ratings based on 507 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Sara, GM, Hotel Management
Hello Adriana, we would greatly appreciate the opportunity to connect with you and walk through the details of your stay. Please reach out to us, we would like to know how we can serve you better in the future.
by A verified traveler
Posted 27 May 2024
There were double key cards issued to our room, ours & someone else we didn’t know. Tried to break into our room at night. Several issues with our room.
Comment from Hotel Management
4 Jun 2024 by Sara, GM, Hotel Management
We deeply apologize for this error, it is absolutely never our intent to have this type of incident take place. We immediately began additional training at our front desk. I appreciate you taking the time to talk with us the morning after your stay, we do apologize again for this incident.
by A verified traveler
Posted 16 Mar 2024
Hotel was nice but didn’t get room service like they said the pool wasn’t open like they said the restaurant wasn’t open like they said the bar wasn’t open like they said but to cover it all went to check out and checked back in the same room the credit my account they said they refunded me the money but l had to give them cash or another card it was more then what I paid for because I had to get cash out the atm but overall the room are clean staff are nice
by A verified traveler
Posted 14 Mar 2024
Nice and comfort overnight stay.
by A verified traveler
Posted 13 Mar 2024 on Hotels
by A verified traveler
Posted 9 Mar 2024
Very good and good breakfast peaceful clean and excellent housekeeping and front desk as well as manager,
by A verified traveler
Posted 7 Mar 2024
The bed was very uncomfortable shower needs new shower heads but the breakfast was amazing.
by A verified traveler
Posted 7 Mar 2024 on Hotels
by A verified traveler from monroe
Posted 5 Mar 2024
Good
by A verified traveler
Posted 4 Mar 2024
I didn’t stay at the hotel, their pool was closed. I had two smaller kids and that’s the whole reason I booked the room in the first place. I tried to get a refund, no one seemed to be able to help me
