Ratings based on 992 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Safe and friendly environment
by A verified traveler
Posted 20 Apr 2024
The system was down when we arrived so I was not provided a room key. Staff had to walk us to our room. Secondly, the elevator was noisy as it was broken. We felt unsafe. Lastly, our room air condition did not work. It was hot. I decided to leave and I will report the issue to the manager once I get back home. Totally disappointed as I have stayed at the Hyatt multiple times with no issue.
by A verified traveler
Posted 15 Apr 2024
Nice room and very clean. Staff was excellent .
by A verified traveler
Posted 31 Mar 2024
by A verified traveler
Posted 22 Mar 2024
This is a great property. The rooms are clean and in good condition. The breakfast and other amenities are very nice. We did have an issue with the front desk staff upon check-in. But, in general, the staff is very helpful and efficient.
Comment from Hotel Management
1 Apr 2024 by Great Stay, Hotel Management
Thank you so much for taking the time to complete this survey. We certainly appreciate your praises, and they will be celebrated with every member of our staff. We hope to have you back with us again soon.
by A verified traveler
Posted 25 Feb 2024
by A verified traveler
Posted 25 Feb 2024
It was very clean and had a few options for eating out.
by A verified traveler
Posted 19 Feb 2024
Bed was not comfortable at all. Shared the room with 5 ladybugs. Since the pandemic, I try not to nitpick. The breakfast this morning was really good.
by A verified traveler
Posted 18 Feb 2024
Room was not what we BOOKED!
by A verified traveler
Posted 3 Feb 2024 on Hotels
I love everything about this place omg so beautiful and rhe staff so friendly and nice.This my home away from home when im visting we loved, the bed so comfortable, and rhe view excellent. Will be back keep up the good services.
