Ratings based on 991 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
excellent service
by A verified traveler
Posted 6 May 2024
Staff was helpful. Beds and pillows were very uncomfortable. Guests with Cannabis stunk up the elevators and 2nd floor. Not something we appreciated with 3 little kids.
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 1 May 2024
Just left for a two day quick stay. Had a nice time the room was good and clean staff was great will definitely stay there again.
by A verified traveler
Posted 29 Apr 2024
All good
by A verified traveler
Posted 29 Apr 2024
Pancake machine was out of batter, decided not to wait then hostess brought me pancakes to my table! This is an example of all of the staff who we encountered. Room were clean and location was very accessible to Easton.
Comment from Hotel Management
30 Apr 2024 by AGM, Hotel Management
Dear Janet,Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBUS - EASTON AREA.Please know that your feedback is extremely valuable to us. We look forwards to you giving us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 614-476-1100.Sincerely,Chad StoffanAssistant General Manager614-476-1100
by A verified traveler
Posted 27 Apr 2024
Property was really bad Carpet was buckled in the hallway carpet dirty in the room Cold water for twenty minutes In the shower
Comment from Hotel Management
30 Apr 2024 by AGM, Hotel Management
Dear Bobby,Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBUS - EASTON AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 614-476-1100.Sincerely,Chad StoffanAssistant General Manager614-476-1100
by A verified traveler
Posted 26 Apr 2024
Very clean hotel! No issurs, great breakfast selection
Comment from Hotel Management
30 Apr 2024 by AGM, Hotel Management
Dear Jessica,Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBUS - EASTON AREA.Please know that your feedback is extremely valuable to us. We look forwards to you giving us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 614-476-1100.Sincerely,Chad StoffanAssistant General Manager614-476-1100
by A verified traveler
Posted 26 Apr 2024
Leroy was very personable and helpful
Comment from Hotel Management
30 Apr 2024 by AGM, Hotel Management
Dear Sherry,Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBUS - EASTON AREA.Please know that your feedback is extremely valuable to us. We have informed Leroy. We look forwards to you giving us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 614-476-1100.Sincerely,Chad StoffanAssistant General Manager614-476-1100
by A verified traveler
Posted 22 Apr 2024
The staff at the hotel was about the most friendly we have met around Columbus. Rooms were perfect as well. The keurig in the room was the best!
Comment from Hotel Management
30 Apr 2024 by AGM, Hotel Management
Dear Jennifer,Thank you for taking the time to tell us about your experience at Holiday Inn Express COLUMBUS - EASTON AREA.Please know that your feedback is extremely valuable to us. We look forwards to you giving us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 614-476-1100.Sincerely,Chad StoffanAssistant General Manager614-476-1100
