Ratings based on 895 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Was supposed to receive maid service. Did not once! NO CLEAN TOWELS OR BEDDING.
by A verified traveler
Posted 14 May 2024
Monday morning the staff was too much in rush to take away the breakfast. I Was there 8:45 AM and he started rushing leftover breakfast in the kitchen 8:55
by A verified traveler
Posted 9 May 2024
Having never stayed at a Fairfield Inn before I was surprised with the condition of this property. The hallway smelled like cigarette smoke, the room with the ice machine had bags of garbage piled up for multiple days, and the hallway carpeting hadn't been vacuumed in who knows how many days. Our room wasn't cleaned or towels replaced after the first night. I went to the the front desk and requested fresh towels, 2 hours later I had to go back and ask if someone was going to get us towels. The front desk clerk went in the back and gave me the towels to take back to our room. This was the same for our son's room, and other guests we were with. I have paid less and received better accommodations and service elsewhere. We will not stay or recommend this particular site. I hope that this isn't typical of all Fairfield Inn hotels.
by A verified traveler
Posted 6 May 2024
I choose Fairfield because the superior cleanliness.
by A verified traveler
Posted 30 Apr 2024
The staff was amazing...they're always amazing at this location. I've stayed here before, but this time the lack of cleanliness definitely stood out. Everything needs to be wiped down in the room (the headboard, the dresser, the TV stand).
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 15 Apr 2024
Clean and good breakfast
by A verified traveler
Posted 29 Feb 2024
People was friendly
by A verified traveler
Posted 19 Feb 2024 on Hotels
by A verified traveler
Posted 16 Feb 2024 on Hotels
It was overall a great stay for my family. The only issue was the room temperature- the thermostat in the room controlled absolutely nothing. I had it on 40 and the room temperature never changed
