Ratings based on 492 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Jun 2024
As we checked into the front desk, the lady welcomed us with a smile and checked us in quickly. She gave us the cards for the door and advised of the best place to park.
the room was excellent and all the comforts of home.. A/C worked just right! Beds were Great!. We were close to the breakfast room and we certainly took advantage of that!
Thank you so very much for a pleasant stay in Columbus!
Ray and Glenda Paulson
Comment from Hotel Management
9 Jun 2024 by Andy, Hotel Management
Hi Raymond,Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I’m glad that you found our efforts to be successful. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
by A verified traveler
Posted 29 May 2024
Excellent
Comment from Hotel Management
29 May 2024 by Andy, Hotel Management
Hi Merrilyn,Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible.
by A verified traveler
Posted 19 May 2024
Check in was very easy
Comment from Hotel Management
29 May 2024 by Andy, Hotel Management
Hi DavidThank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible.
by A verified traveler
Posted 14 May 2024
Comment from Hotel Management
29 May 2024 by Andy, Hotel Management
Hi, DavidThank you for your kind comments and 5 star rating! It is great to hear of how you enjoyed the value and the convenient location of our hotel! We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel at home just like the last time!
by A verified traveler
Posted 7 May 2024
Breakfast was just okay but overall it was a good stay.
Comment from Hotel Management
29 May 2024 by Andy, Hotel Management
Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am so sorry that you found not good breakfast we sure change some breakfast item.
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
29 May 2024 by Andy, Hotel Management
Hi CharlesThank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible.
by A verified traveler
Posted 30 Apr 2024
I do want to comment on the bathtub situation. The room was well maintained overall, and I appreciated the bright recessed light in the corner for reading. However, in the bathroom, there was an older bathtub with slippery surface. Even with some sticky non-skid pieces on the bottom of the tub, there was only one small grab bar on the far end from the shower. I don't have an issue with balance as a rule, but I was really concerned about falling.
Comment from Hotel Management
29 May 2024 by Andy, Hotel Management
Thank you as well for sharing your experience and for pointing out the efforts of our staff to treat you like family and make you feel at home!
by A verified traveler
Posted 15 Apr 2024
I am sure they are great people. However, I did ask for a spoon at the front desk around 2 to 3 this morning and due to my son having a fever over 103. And they wouldn't even come to the front desk nor would they give me a silly spoon. I know this might sound petty, but there are multiple Occasions where we asked for simple things and they just pushed us off.
Comment from Hotel Management
29 May 2024 by Andy, Hotel Management
Hi SpencerThank you for bringing to our attention your experience and comments regarding your stay in our hotel. I am so sorry that you have not good experience for night auditor.We try to give u great service in next trip.
by A verified traveler
Posted 8 Apr 2024
Front staff was awesome!
Comment from Hotel Management
8 Apr 2024 by Andy, Hotel Management
Thank you for yr business and time.
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
29 May 2024 by Andy, Hotel Management
HI, DonThank you as well for sharing your experience and for pointing out the efforts of our staff to treat you like family and make you feel at home!
