Ratings based on 984 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
by A verified traveler
Posted 29 May 2024
Very limited breakfast and roaches in the bathroom.
Comment from Hotel Management
31 May 2024 by FD, Hotel Management
Thank you for bringing this to our attention. We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused
by A verified traveler
Posted 28 May 2024
Enjoyed my stay
by A verified traveler from Elberta
Posted 17 May 2024
The hotel is located in an area with lots of shopping and food options. It is also easily accessed from major transportation corridors.
Comment from Hotel Management
31 May 2024 by FD, Hotel Management
Hello Michael. Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a guest. We look forward to serving you again soon.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
31 May 2024 by FD, Hotel Management
Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
31 May 2024 by FD, Hotel Management
Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!
by A verified traveler
Posted 28 Apr 2024
The hotel is a bottom of the barrel cheap hotel, so don’t expect much. Bathrooms were clean but so used from age that it’s needs renovation. Bathroom door rusty and tiles coming apart.
The staff that we met at check in seemed annoyed that I was there. She didn’t say hello or welcome or anything. Didn’t smile, just frowned and mumbled. Doing her basic job seemed like a huge effort. Spent the extra $30 bucks and get a better hotel.
Comment from Hotel Management
4 May 2024 by FD, Hotel Management
Dear Craig, We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
31 May 2024 by FD, Hotel Management
Hello Donna. Thank you so much for 5 stars! We really appreciate your positive review and it was great to have you as a customer. We look forward to serving you again soon.
by A verified traveler
Posted 16 Apr 2024
I need to speak with someone about a refund. I have pictures of how disgusting the room was. I would never allow my family to stay in a place as this. Plus it was very disturbing of the drug deals going around the premises. This is not a great hotel as advertised by Expedia.
Comment from Hotel Management
31 May 2024 by FD, Hotel Management
Thank you for bringing this to our attention. We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. Please accept our sincerest apologies for any inconvenience this may have caused
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
31 May 2024 by FD, Hotel Management
Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us and we would love to have you back soon!
