Ratings based on 396 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kansas City
Posted 27 May 2024
Nice visit
Comment from Hotel Management
27 May 2024 by Front Desk, Hotel Management
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.
by A verified traveler
Posted 21 May 2024
The girl that checked us in was great, very pleasant and helpful. The containers on the wall with shampoo and body gel were both empty. Everything else was wonderful
Comment from Hotel Management
22 May 2024 by Front Desk, Hotel Management
Thank you for your review. Our guest satisfaction is our number one priority. Your concerns will be brought to the attention of management.
by A verified traveler
Posted 13 May 2024
The soap and shampoo dispensers were kinda hard to get amount needed to clean hands and hair. That would be my only complaint.
Comment from Hotel Management
22 May 2024 by Front Desk, Hotel Management
Thank you for your review. Our guest satisfaction is our number one priority. Your concerns will be brought to the attention of management.
by A verified traveler
Posted 12 May 2024
The bedspread in our room was not clean. The carpet was sticky. They need better house keeping.
Comment from Hotel Management
13 May 2024 by Front Desk, Hotel Management
I sincerely apologize for the inconvenience and disappointment you experienced during your recent stay with us. Your comfort and satisfaction are our utmost priorities, and it deeply troubles us to learn that we fell short of meeting your expectations, particularly in terms of cleanliness. It is unacceptable that the bedspread in your room was not clean and that the carpet felt sticky. Please know that this does not reflect the high standards we strive to maintain in our establishment. We understand the importance of a clean and welcoming environment for our guests, and we are genuinely sorry for any discomfort or inconvenience this may have caused you. Your feedback regarding our housekeeping services is invaluable to us, as it helps us identify areas for improvement and take corrective actions. Rest assured, we have already addressed this matter with our housekeeping team to ensure that such lapses do not occur in the future.
by A verified traveler
Posted 11 May 2024
Stayed in a non smoking room, though you’d have not known it walking in. Musty smell. But nothing horrible. Nice choice of pillows. Water in shower was hot with good pressure. A/C worked well. TV remote didn’t work well. Lady at the reception desk was very pleasant and nice.
Comment from Hotel Management
22 May 2024 by Front Desk, Hotel Management
Thank you for your review. Our guest satisfaction is our number one priority. Your concerns will be addressed by management.
by A verified traveler
Posted 11 May 2024
Room was clean, bed was comfortable & breakfast was good. No shower gel or shampoo in containers in shower. Overall nice stay for price!
Comment from Hotel Management
22 May 2024 by Front Desk, Hotel Management
Thank you for your review. Our guest satisfaction is very important to us. Your concerns will be addressed by management.
by A verified traveler
Posted 5 May 2024
Really nice breakfast
Comment from Hotel Management
6 May 2024 by Front Desk, Hotel Management
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.
by A verified traveler
Posted 4 May 2024
Room was clean but was a strong smell of cleaners and did go a way ever after we turn on the air conditioning
Comment from Hotel Management
6 May 2024 by Front Desk, Hotel Management
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.
by A verified traveler
Posted 3 May 2024
The place is super clean & well maintained. And they have smoking rooms for cannabis users!!
Comment from Hotel Management
6 May 2024 by Front Desk, Hotel Management
Thank you for your review. Our guest satisfaction is very important to us. We are glad you enjoyed your stay with us.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
23 May 2024 by Front Desk, Hotel Management
Thank you for your review. Our guest satisfaction is our number one priority. We are glad you enjoyed your stay.
