Ratings based on 200 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 20 May 2024
Clean, comfortable, and nice friendly staff.
Comment from Hotel Management
21 May 2024 by GM, Hotel Management
Dear Jamie, Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in a clean environment. We strive to provide a phenomenal experience overall and will share your feedback with our team to let them know they should keep up the excellent work. Please come see us again soon. Best, Robert Ogles, GM
by A verified traveler
Posted 13 May 2024
Great place to stay
Comment from Hotel Management
14 May 2024 by Jessica , Hotel Management
Thank you for your review, we are thrilled you enjoyed your stay!
by A verified traveler
Posted 7 May 2024
Hotel is in a great location. Its in walking distcance to rest. also like a 10 min drive t the casino and airport. Hands down the best shower I have had in a hotel.
Comment from Hotel Management
8 May 2024 by GM, Hotel Management
Dear Paula, Thank you for your kind comments. I am thrilled that you liked our accommodations and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Robert Ogles, GM
by A verified traveler
Posted 24 Apr 2024
Close to Nationwide arena.
Comment from Hotel Management
25 Apr 2024 by GM, Hotel Management
Dear Adam, We love five-star reviews because they mean that your stay was tremendous. Thank you for choosing the AC Hotel and complimenting our excellent location in downtown Columbus. We hope to welcome you back soon! Best, Robert Ogles, GM
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
12 May 2024 by GM, Hotel Management
Dear Jeff, I appreciate your business and the fact you took the time to provide a review. The last thing we want to do is disappoint our guests, so I am sorry that your experience fell short of expectations. Your comfort is essential to us, and your review will be shared with the staff to foster improvement. We hope you will consider a return trip as I am confident that we can do better. Sincerely, Robert Ogles, GM
by A verified traveler from Independence
Posted 21 Apr 2024
Property was very clean and front desk staff very attentive and helpful
Comment from Hotel Management
22 Apr 2024 by Jessica , Hotel Management
Tricia, thank you for your review. I am pleased the hotel staff delivered excellent service!
by A verified traveler
Posted 14 Apr 2024
Responsive and proactive staff
Comment from Hotel Management
15 Apr 2024 by Jessica , Hotel Management
Leonard, thank you for your review! We love to know our staff took excellent care of you during your stay. We hope you return when you come back to Columbus.
by A verified traveler from Mason
Posted 14 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Jessica , Hotel Management
Airrell, thank you for taking the time to leave your review. I am glad everything was perfect with your stay!
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Jessica, Hotel Management
Cherie, thank you for taking the time to leave a review. We love that you loved your stay!
