Ratings based on 864 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
Desk staff very friendly and accommodating.
Comment from Hotel Management
30 May 2024 by GM, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
by A verified traveler
Posted 29 May 2024
The staff was friendly which was the best thing about the hotel. The room smelled because of the carpet and the breakfast was very limited.
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 28 May 2024
Ok
Comment from Hotel Management
28 May 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 24 May 2024
The staff was very kind. Beth was great. My room key didn’t work upon checking in. The room smelled of cigarettes the entire trip. Breakfast was subpar at best. Mainly just some muffins. Was here on business so just needed a place to stay. Won’t be coming back here when I return to Columbia
Comment from Hotel Management
25 May 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 19 May 2024
The staff was very friendly and helpful. The rooms were less than I expected. Many of them had very unpleasant odors. I asked to switch rooms because the one we were assigned had the worst moldy/mildewy smell. It was making me sick. The next room was still a bit smelly, but not the mildew smell. We will not be staying again. If we were staying longer than the 8ish hours I would have left completely. Thankfully we had a very short stay due to having to catch an early flight the next day.
Comment from Hotel Management
20 May 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 19 May 2024
Beth, the manager made check in easy. She was welcoming, fast and effecient. The hotel was clean. Beds were comfy and breakfast adequate for the price.
Comment from Hotel Management
19 May 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A verified traveler from Spartanburg
Posted 18 May 2024
Staff is always soo sweet .
Comment from Hotel Management
19 May 2024 by GM, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
by A verified traveler
Posted 13 May 2024
Nicest staff you will ever meet. When you travel you want to check in quickly and see people with a smile- and this hotel delivers. No complaints
Comment from Hotel Management
15 May 2024 by GM, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Sleep Inn Columbia and the services we provide for our valued guest. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.
by A verified traveler
Posted 10 May 2024
The staff were very friendly.
Comment from Hotel Management
10 May 2024 by GM, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
by A verified traveler
Posted 30 Apr 2024
I loved the atmosphere... it was clean..I was comfortable and felt safe. The staff was avaliable to answer any question.. will stay at sleep o on next visit
Comment from Hotel Management
1 May 2024 by GM, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
