Ratings based on 92 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Great location, felt very clean and comfortable
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Danielle,It was our pleasure to provide you with clean, convenient accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at SpringHill Suites by Marriott Colorado Springs Downtown!Enthusiastically,Ed OkvathGeneral Manager
by A verified traveler
Posted 22 Apr 2024
by A verified traveler from Pueblo
Posted 20 Apr 2024
by A verified traveler from fort collins
Posted 20 Apr 2024
Super clean and modern hotel in the heart of the city. Loved the rooftop bar! Bed was super comfy!
Comment from Hotel Management
23 Apr 2024 by General Manager, Hotel Management
Dear Laura,Thank you so much for the five stars! We're so happy to hear you had such a clean and comfortable stay and enjoyed our chic, trendy facilities. We appreciate your feedback, and we hope you'll allow us the pleasure of hosting you again soon.Enthusiastically,Ed OkvathGeneral Manager
by A verified traveler
Posted 17 Apr 2024
Quiet & comfortable stay. Nice rooms. Breakfast was included which was a bonus. I’d definitely recommend & return.
Comment from Hotel Management
18 Apr 2024 by General Manager, Hotel Management
Dear Jill,We're delighted you had a quiet and comfortable stay at SpringHill Suites by Marriott Colorado Springs Downtown. It's also wonderful that you started your day with our satisfying breakfast. We appreciate your recommendation and look forward to welcoming you back for another enjoyable visit!Enthusiastically,Ed OkvathGeneral Manager
by A verified traveler
Posted 7 Apr 2024
The customer service we received from Vernon was amazing.
Comment from Hotel Management
10 Apr 2024 by General Manager, Hotel Management
Dear Kesica,Thank you for sharing your experience with us! We're delighted to hear that you found Vernon's customer service exceptional. Our team takes pride in providing outstanding hospitality to all our guests, and we look forward to welcoming you back to SpringHill Suites by Marriott Colorado Springs Downtown for another enjoyable visit.Enthusiastically,Ed OkvathGeneral Manager
by A verified traveler
Posted 2 Apr 2024
by A verified traveler
Posted 1 Apr 2024
Cute place to stay with our family. Close to downtown (walkable to everything). Super clean and had a trundle bed for my daughter so my kids didn't have to share. Great stay!
Comment from Hotel Management
5 Apr 2024 by General Manager, Hotel Management
Dear Jessica,Thank you for sharing your positive experience! We're thrilled you found our property charming and family-friendly for your stay. It's wonderful that our convenient location allowed you to explore the area, and we're glad the trundle bed provided extra comfort for your daughter. We appreciate your kind words and look forward to welcoming your family back to SpringHill Suites by Marriott Colorado Springs Downtown for another fantastic stay!Enthusiastically,Ed OkvathGeneral Manager
by A verified traveler
Posted 26 Mar 2024
by A verified traveler
Posted 25 Feb 2024 on Orbitz
Front desk staff was phenomenal! Room and common areas are clean and well appointed, as you would expect from a new property. The elevators were an annoyance as you had to scan your room card to go anywhere and the scanner is located beneath knee level. The water pressure on the shower was literally painful, it will scrub your soul clean. Would be nice if you could have some sort of option to change the flow.
Comment from Hotel Management
28 Feb 2024 by General Manager, Hotel Management
Dear Jason,Thank you for choosing to stay with us at SpringHill Suites by Marriott Colorado Springs Downtown. Our goal is to provide every guest with friendly service, so we're thrilled that was the case for you. It's also great to read our pristine accommodations were a highlight of your trip. However, we offer our sincere apologies for any inconvenience you experienced while you were here. Your comments have been duly noted and will be looked into further. Nevertheless, we trust this didn't detract too much from your overall trip. The pleasure was all ours, and we hope to welcome you back in the future.Best Regards,Ed OkvathGeneral Manager
