Ratings based on 368 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
Player cards waste of time.
Comment from Hotel Management
1 May 2024 by Barb, Hotel Management
Sorry you were unhappy with your player's card. We do try to help out by allowing earned points comp the room with enough play. They also earn offers based on play.
by A verified traveler
Posted 29 Feb 2024
Comment from Hotel Management
20 Mar 2024 by Barb, Hotel Management
Timothy, we would love to know how we can improve.
by A verified traveler
Posted 22 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by Barb, Hotel Management
Leah, we are so happy that you enjoyed your stay with us. Our team works hard to exceed our guests expectations and make sure you have a memorable experience. Thank you for your review.
by A verified traveler
Posted 11 Feb 2024 on Hotels
Comment from Hotel Management
14 Feb 2024 by Barb , Hotel Management
Thank you for your review, we are thrilled that you enjoyed you stay with us!
by A verified traveler
Posted 25 Jan 2024
Enjoyed our stay. Nicely remodeled rooms, pleasant staff, clean. Would definitely stay again.
Comment from Hotel Management
26 Jan 2024 by Barb, Hotel Management
Bonnie, thank you for you review. We are so glad you enjoyed your stay with us. We do believe we have the friendliest staff in town with all remodeled rooms. We look forward to you staying with us again.
by A verified traveler
Posted 21 Jan 2024
The front desk staff were all extremely friendly and helpful from the moment we checked in to the moment we checked out. The hotel was very clean and quiet. The bathroom was a bit tiny and cramped with the door configuration but this is to be expected from an older hotel. I really loved that there were heat lights outside that you could sit under and warm up at.
Comment from Hotel Management
25 Jan 2024 by Barb, Hotel Management
Sarah, thank you for your review. We are so happy that you enjoyed our staff and your clean, quiet room. We hope you will stay with us again.
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
17 Jan 2024 by Barb, Hotel Management
Thank you for your review. We would always like to know ways that we can improve to 5 stars!
by A verified traveler
Posted 1 Jan 2024
Small problem with the heat in our room the 2nd night. Jim at the front desk handled very well and compensated us for that nights stay and gave us a fan so we could go back to bed and be comfortable.
Comment from Hotel Management
12 Jan 2024 by Barb, Hotel Management
Shelley, we apologize for the heat issue in the room. Jim is outstanding and we are so happy that he made this right for you!
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
29 Dec 2023 by Barb, Hotel Management
Rudy, we are sorry you did not have an excellent experience on your visit. We strive to provide all our guest with memorable stay. We would love to know how we could improve.
by A verified traveler
Posted 12 Dec 2023
I noticed that, the room didn't have windows to look out. But it was a great stay. Thank you
Comment from Hotel Management
13 Dec 2023 by Barb, Hotel Management
Gary, thank you for your review. We are happy that you had a great stay. We do have rooms with outside facing windows. We would be happy to place you in one of them, based on availability.
