Ratings based on 991 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
Staff was friendly and fun. Property lacked good updates that made the place look dirty and out of date.
Otherwise loved how clean it was!
by A verified traveler
Posted 28 Apr 2024
The staft did not make my stay very enjoyable. They were very unprofessional, I was rushed out of my room given attitude and they allowed
Comment from Hotel Management
1 May 2024 by La Quinta Inn & Suites, Hotel Management
Thank you for taking the time to provide us with your feedback. We deeply apologize for the inconvenience caused to you. We will get this passed onto our upper management
by A verified traveler
Posted 28 Apr 2024
Our room was dirty. The floors looked like they hadn't been clean; there was dirt and hair all over. We asked if we could have housekeeping come in, and they never showed up.
Comment from Hotel Management
28 Apr 2024 by mh, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty
by A verified traveler
Posted 20 Apr 2024
Room did not appear to be cleaned correrctly prior to checkin. We found a half cuo of coffee on the window sill. A handicap chair for showering left in our small bathroom, We placed it outside of our door and it remained there for 2 days. On 2 occations when in the lobby wanting to buy from your convience center.there was no one on duty. A sign advided be back shortly.
Comment from Hotel Management
21 Apr 2024 by mh, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty
by A verified traveler
Posted 3 Apr 2024
Very nice
Comment from Hotel Management
5 Apr 2024 by mh, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay had met your standards hope to see you again. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Melissa HuffmanManager On Duty
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
2 Apr 2024 by mh, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On DutyLa Quintalqc@coloradohospitality.com7192664300
by A verified traveler
Posted 30 Mar 2024
I ended my stay right after viewing my room. I hope I get refunded soon!
Comment from Hotel Management
30 Mar 2024 by mh, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty
by A verified traveler
Posted 25 Mar 2024
Hot tub was closed and pool was ice cold. Stayed so our children could enjoy the pool bur it was way too cold.
Comment from Hotel Management
25 Mar 2024 by KC Maresa, Hotel Management
Greetings,Thank you for choosing La Quinta Inn and Suites by Wyndham in Colorado Springs North Location and for providing us your feedback on your recent stay with us, On behalf of La Quinta I wanna apologize for not meeting your expectations during stay, we are working on getting things done with our pool area specially our Hot tub and sincerely apologized for that that hot tub is not running I know how important it is specially with the kids to enjoy their time while staying with us I will address this concerns with our maintenance department to make sure and guarantee that the temperature for the pool is by the requirement I hope you will gave us a chance to make this right for your next visit, again I am deeply sorry for the Inconvenience.KC JuanillasGeneral ManagerLa Quinta Inn ans Suites
by A verified traveler
Posted 25 Mar 2024
Nice
Comment from Hotel Management
25 Mar 2024 by KC, Hotel Management
Greetings,On behalf of La Quinta Inn Thank you for choosing La Quinta Inn and Suites Colorado Springs North Location, I am pleased to know that your recent stay is good your feedback means a lot to us to continue bettering our service for our guest and with this I will share this with my staff to make sure that your feedback is shared to them so they used this as a tool to continue providing our guest a good customer service they deserved.KC JuanillasGeneral ManagerLa Quinta Inn and Suites
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
20 Apr 2024 by mh, Hotel Management
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Colorado Springs North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay was not what you expected we apologize. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Melissa HuffmanManager On Duty
