Ratings based on 991 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Hojo Albany, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
by A verified traveler
Posted 12 Jun 2024
Love the location
Comment from Hotel Management
13 Jun 2024 by Hojo Albany, Hotel Management
We would like to thank you for the positive feed back. On behalf of the entire staff we hope that you will visit us again.
by A verified traveler
Posted 12 Jun 2024
I love it
Comment from Hotel Management
13 Jun 2024 by Hojo Albany, Hotel Management
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Hojo Albany, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided.
by A verified traveler
Posted 10 Jun 2024
Had to kill a roach. Property needs a major overhaul rehab
Comment from Hotel Management
11 Jun 2024 by HojoAlbany, Hotel Management
We are sorry to hear that the side door was not very cooperative on your stay with us.Our property prides itself on maintaining a high level of cleanliness and exceptionalcustomer service. We hope to see you in the future!
by A verified traveler
Posted 10 Jun 2024
The stairs are broken construction matierals all over , d irty carpets snelly room, i had to use lysol and put tge air on high to kill the smell all over the hotel outdoora carpets has lots of pollen and dried flowers needs vacuming ,bfast horrible wint stay a gain
Comment from Hotel Management
10 Jun 2024 by Hojo Albany, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements
by A verified traveler
Posted 9 Jun 2024
Not what we would expect from a Wyndham property. We did not stay the second n8ght(would not have stayed at all except nothing else was available so we could avoid staying the first night of our booking).Photos onlime are misleading and obviously retouched. Sketchy and dated. Carpet in room old and needs replacing bathroom not great
Comment from Hotel Management
10 Jun 2024 by Hojo Albany, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements
by A verified traveler
Posted 9 Jun 2024
Great price, plenty of stores/restaurants close by, close to highway!
Comment from Hotel Management
10 Jun 2024 by Nayana, Hotel Management
We appriciate your stay with us and your time for reviewing us. Thankyou!
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
11 Jun 2024 by HojoAlbany, Hotel Management
We are sorry to hear that the side door was not very cooperative on your stay with us.Our property prides itself on maintaining a high level of cleanliness and exceptionalcustomer service. We hope to see you in the future!
by A verified traveler
Posted 29 May 2024
Comment from Hotel Management
30 May 2024 by Hojo Albany, Hotel Management
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and wehope to see you again soon!
