Ratings based on 310 Verified Reviews

4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jan 2024
2 out of 5
by A verified traveler

Dissappointing

Posted 15 Sep 2023 on Hotels
There are two things that disappointed me about this hotel. First the lack of cleaning and maintenance in general. Dirty windows and loose taps. Second, they told us that we could use the services and then they charged us an extra 20 dollars that they never notified in advance. I wouldn't go back.
2 out of 5
by A verified traveler

Posted 25 Mar 2023
Disappointing. They have really old tvs but front desk confirmed they do nothing. So you can’t relax in the room or connect your phone to them. The blow dryers don’t work. The tub is very old and looks rusty yellow. The robes need softener urgently. The staff hung up on me twice on random situations I had with the room. I wasn’t even arguing about them. Just very poor experience for a Sheraton. Expected something better kept together.
5 out of 5
by A verified traveler

Posted 20 Jan 2023
We had such an amazing relaxing time. The rooms were big and cosy, everything you will need. The things to do around the resort were fantastic options galore that you don't need to leave.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jul 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 May 2022 on Hotels
5 out of 5
by A verified traveler

Posted 17 May 2022
Excellent Hotel, with very nice facilities and the staff very kind.
5 out of 5
by A verified traveler

incredible service

Posted 25 Apr 2022 on Hotels
was very nice , Isabel from the front desk was super kind and made our stay great
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Feb 2022 on Hotels