Ratings based on 52 Verified Reviews
4.1 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Convenient location
by A verified traveler
Posted 12 Apr 2024
Very good
by A verified traveler
Posted 3 Apr 2024
by A verified traveler
Posted 11 Mar 2024
The beds are 2m long and the bottom one is closed on both ends. If you're tall (I'm 190cm, 6'3"), you can't really stretch out. It's not as restricted on the upper bed if you let you feet hang off the end.
The shower doesn't have anywhere to put your soap or other supplies. The supplied body wash and shampoo bottles are clearly meant to be hung from the wall, but there is no place to hang them. The only place to put them is on the floor.
Automated check-in was simple and quick.
Comment from Hotel Management
11 Apr 2024 by S.R. Robinson, Manager, Hotel Management
Dear Howard,Thank you for taking the time to share your feedback.We're thrilled to hear that the automated check-in process hit the mark for you! It's great to know that our efforts to provide a seamless arrival experience are appreciated. Your compliments on the room cleanliness and overall hotel condition really brighten our team's day, so a big thanks for highlighting these! Regarding the bed size, our apologies if it felt a bit snug for your stature. We aim to ensure all our guests have a restful night, and it seems we've fallen short for you. As for the shower setup, you've got a keen eye and we're now pondering some nifty solutions for those soap and shampoo bottles. We're all about those little details that make a stay just right.We hope to see you again. Cheers,S.R. Robinson, Manager
by A verified traveler
Posted 3 Feb 2024
lovely place, very digital limited staff interaction
by A verified traveler
Posted 29 Jan 2024 on Hotels
by A verified traveler
Posted 29 Jan 2024 on Hotels
by A verified traveler
Posted 5 Dec 2023 on Hotels
by A verified traveler from Hill AFB
Posted 26 Nov 2023
The cathedral is right around the corner no more than 150m. Some issues with this hotel is that Uber eats doesn’t know where this place is so you have to stand outside for your food. It’s small and the walls are thin. Lastly it smells like smoke 24/7 and sees in from other rooms or the outside.
Comment from Hotel Management
28 Nov 2023 by S.R. Robinson, Manager, Hotel Management
Dear Eric,Please accept our thanks for this review following your experience at our hotel.We're thrilled to hear that the proximity to the iconic cathedral added value to your stay, being just a stone's throw away. It's wonderful that our central location served you well.We regret to hear about the difficulties you encountered with food delivery services, which is however not in our hands. While our central position is usually a benefit for locating the hotel, we understand that it can sometimes be challenging for external services to navigate. We appreciate your feedback and will look into ways to improve this experience. We're also sorry to hear about your experience with noise and odors during your stay. While we strive to maintain a smoke-free environment, we acknowledge that sometimes external factors can impact the scent within the hotel. We will certainly review our policies and procedures to ensure that the comfort of our guests is not compromised. Please rest assured that we are dedicated to providing a pleasant stay for all our guests.We are looking forward to welcoming you again. All the best,S.R. Robinson, Manager
by A verified traveler
Posted 17 Oct 2023 on Hotels
