Ratings based on 362 Verified Reviews

4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024
5 out of 5
by A verified traveler from Scarborough

Posted 8 Mar 2024
When I come to Cologne for business, I always stay in the Neumarkrt area for it's great centralized location for transit, shopping and restaurants. The rooms are nice, compact, but sufficient for the required purpose.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 23 Dec 2023
Staff are brilliant. Could not fault them! Great atmosphere in the bar, great location. Facilities are basic but ok. Had a great nights sleep despite our room being right next to the lifts. Only thing I would change is that the hand soap and shower gel in our room were half full which gave the impression that someone else had used them.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Christmas market trip

Posted 7 Dec 2023 on Hotels
Great hotel for my trip to the Christmas markets. Nice clean room. Helpful staff.
1 out of 5
by A verified traveler

Not a great experience!

Posted 5 Dec 2023 on Hotels
Had a terrible nights sleep. Awoken very early by delivery men. I didn't realise but our room on the 1st floor was over a the street that services the shops. Deliveries, bin collections. Breakfast was a free-for-all. The hotel put up a sign advising tof the busiest times, but I wasn't expecting the chaos of breakfast time.
5 out of 5
by A verified traveler from Wimberley

This traveler left a rating score only Posted 9 Nov 2023 on Orbitz
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Aug 2023 on Hotels
4 out of 5
by A verified traveler

Posted 31 Jul 2023
Decent hotel