Ratings based on 414 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Pleasantly surprised, so great for kids!
Comment from Hotel Management
13 May 2024 by Betty - GM, Hotel Management
Thank you! Wir freuen uns sehr.
5 out of 5
by A verified traveler

Posted 24 Feb 2024
Nice one
4 out of 5
by A verified traveler

Same quirky comfort

Posted 1 Dec 2023 on Hotels
Great hotel (we have stayed with "Friends" before, in Dusseldorf). Location is always the (sole) disappointment. Otherwise, brilliant!
4 out of 5
by A verified traveler

Posted 16 Oct 2023 on Hotels
Comment from Hotel Management
1 Nov 2023 by Ihr friends Team , Hotel Management
Vielen Dank für Ihre Bewertung
4 out of 5
by A verified traveler

Posted 31 Jul 2023
Comment from Hotel Management
29 Aug 2023 by Ihr friends Team, Hotel Management
Vielen Dank für Ihre Bewertung
4 out of 5
by A verified traveler

Family stay

Posted 30 May 2023 on Hotels
The family room, which is actually an apartment, was a perfect fit for our stay. The only thing we missed was a door for the children’s room so we could be a little more relaxed on our side of the apartment. The interior was nice, the cleaning could be a little bit better though.
Comment from Hotel Management
28 Jun 2023 by Hotel friends Köln , Hotel Management
Dear Sirs, ask the following time for our second family room theire we have a door between the rooms. We will talk with our housekeeping about the room cleaning.
5 out of 5
by A verified traveler

Posted 26 Nov 2022
Price, breakfast buffey could be included for additional price, Coffe machine in the room, tv, Internet, nice common places
Comment from Hotel Management
26 Nov 2022 by Your hotel friends, Hotel Management
Thank you
5 out of 5
by A verified traveler

Posted 10 Jun 2022 on Hotels
Comment from Hotel Management
13 Jun 2022 by Ihr Team friends Köln , Hotel Management
Vielen Dank für die tolle Bewertung Wir freuen uns wirklich sehr darüber
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jul 2020 on Hotels
5 out of 5
by A verified traveler

Friendly clean quirky hotel

Posted 3 Feb 2020 on Hotels
Very friendly hotel, extremely helpful staff who helped arrange taxis and recommended great places to eat/visit. Would recommend.
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