Ratings based on 341 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Cologne Trip
Posted 11 Jan 2024 on HotelsWould be nice if the hotel had a restaurant and bar. Location is great for the airport. Breakfast is good but 14 Euros is a lot. Parking is expensive 11 Euros per day.
There are restaurants within walking distance but on a Monday night in January very few are open.
Cologne is a beautiful city.
Comment from Hotel Management
15 Jan 2024 by Ihr Team vom Best Western Hotel Cologne Airport Tr, Hotel Management
Dear Dean, Thank you for your review.We're delighted to hear that our proximity to the airport was convenient for your travels and that you found the breakfast offerings to be enjoyable. While we may not have a restaurant or bar on-site, we are glad that our location provides access to nearby dining options, although we understand that availability can vary, particularly on a Monday night in January. We apologize for any inconvenience this may have caused. We also appreciate your feedback on the parking fee and breakfast cost; please know we strive to offer competitive rates and amenities that provide value to our guests.We hope to have the opportunity to welcome you and your wife back in the future for an even better experience. Kind regards,Ihr Team vom Best Western Hotel Cologne Airport Troisdorf
by A verified traveler
Posted 30 Jun 2022
Cl9se ti highway
by A verified traveler
Posted 20 Jun 2022
Closeness to the bus service
by A verified traveler
Posted 15 Jun 2022 on Ebookers
by A verified traveler
Posted 6 Jun 2022 on Hotels
Comment from Hotel Management
12 Jun 2022 by Angelika Duskina, Hotel Management
Hallo Gary,
vielen herzlichen Dank für Ihre gute Bewertung. Unser Team ist erfreut, dass Sie mit unserem Angebot zufrieden waren. Es ist sehr schön, dass es Ihnen gefällt. Wir würden uns freuen, wenn wir Sie erneut als Gast in unserem Haus begrüßen dürfen.
BESTe Grüße,
Ihr Best Westen Cologne Airport Team.
by A verified traveler
Give it a miss
Posted 8 Dec 2021 on HotelsWifi wasn’t working, rooms not as clean as expected, not very fast to respond to issues, got sexually harassed by customers in another room and hotel didn’t act on it
by A verified traveler
Posted 20 Nov 2021 on Hotels
Comment from Hotel Management
21 Nov 2021 by Timo Meier / Front Office, Hotel Management
Lieber Gast,
Vielen Dank für Ihre Bewertung.
Wir freuen uns, dass wir Sie im Großen und Ganzen von uns überzeugen konnten.
Besuchen Sie uns doch bald wieder.
BESTe Grüße
by A verified traveler
Posted 16 Nov 2021 on Hotels
Comment from Hotel Management
18 Nov 2021 by Timo Meier / Front Office, Hotel Management
Lieber Mohamad Aref,
Vielen Dank für Ihre tolle Bewertung.
Wir freuen uns sehr, dass es Ihnen bei uns so gut gefallen hat.
Besuchen Sie uns doch bald wieder.
BESTe Grüße,
by A verified traveler
Posted 8 Aug 2021
Value for money. Helpful staff, nice breakfast.
Comment from Hotel Management
9 Aug 2021 by Timo Meier / Front Office, Hotel Management
Dear Guest,
Thank you very much for your great valuation and kind words regarding our staff and breakfast.
We are happy that you enjoyed your stay with us and we would be glad if you'd visit us once again in the future.
BEST regards
by A verified traveler
Posted 19 Jul 2021 on Hotels
Comment from Hotel Management
19 Jul 2021 by Timo Meier / Front Office, Hotel Management
Dear Slavko,
Thank you very much for your great review!
Looking forward to your next stay.
BEST regards
