Ratings based on 101 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Apr 2024
Luxury hotel in the center of Colmar. Everything was wonderful and the staff was attentive. You are in the center of everything, but you do not feel like you are in the center of everything. The park surrounding the hotel is beautiful and tranquil. All of the highlights of the city (Little Venice, City Centre) are within easy walking distance. We highly recommend the Colmar self-guided walking tour, following the little arrows with the Statue of Liberty to get a feel for the city sights. Highly recommend.
Comment from Hotel Management
7 Apr 2024 by Margot DUPREUILH - Première de Réception, Hotel Management
Dear Sir,We thank you very much for your positive feedback following your stay at l'Esquisse Hotel & Spa.We're happy to discover you particularly enjoyed our House and its surroundings, as well as the attentive service offered by our staff.Looking forward welcoming you again very soon, on your next trip in Alsace,Best wishes
by A verified traveler
Beautiful hotel, excellent location and staff
Posted 7 Oct 2023 on HotelsDelightful property, beautifully designed, comfortable room (except for the air conditioning which is mediocre in most of European hotels), excellent and friendly staff, we would definitely return.
Our only critiques:
Room door was comically heavy and difficult to open, our room key had to be constantly reprogrammed at reception and there were a couple of errors in our bill at checkout for a total of around 1000 euros, there was a charge for a night I had prepaid and when we checked in they gave us a double upgrade, maybe because the room wasn’t available until 4:00 PM, the room was lovely, but after I checked out I noticed the the hotel had actually charged the upgrade that we did not request and had to drive back to the hotel to have the bill corrected, but other than the 30 minute rate we were given a refund politely and we were able to continue our trip.
Comment from Hotel Management
28 Oct 2023 by Margot DUPREUILH - Première de Réception, Hotel Management
Dear Sir,Many thanks for having shared your feeback following your stay at l'Esquisse.We are pleased to read your compliments about our House and its design, as well as the excellent service offered by our staff.I am however aware of the inconvenience encountered at the check-out, and we sincerely apologize for this. This is not up to our standards and I am pleased to read that we were able to quickly resolve this issue.Looking forward welcoming you again,Best wishes,
by A verified traveler
Posted 30 Aug 2023
Beautiful hotel and stylish decorations. Room are clean and tidy. The pool in spa by Clarins definitely worth the visit (we spent three days there!). Staff are really friendly and helpful. Would stay at this hotel if we really visit Colmar again! The only issue is lack of restaurant or in room dining service in the hotel during summer time. But there are lots of dining options around the area.
Comment from Hotel Management
2 Sep 2023 by Virginia B. Front of the House Manager, Hotel Management
Dear Guest,Thank you very much for your pleasant comment.We are delighted that our teams made your stay pleasant.Hoping to welcome you back to our House soon.Best regards,
by A verified traveler
Modern, interesting, good location.
Posted 22 Jul 2023 on HotelsA lovely hotel, very modern and interestingly designed. Breakfast was good if slightly confusing. Slightly noisy, being in a park. Very good location.
Comment from Hotel Management
25 Jul 2023 by Margot DUPREUILH - Première de Réception, Hotel Management
Dear Sir,We thank you for your feedback following your stay at l'Esquisse. We are glad to read that you appreciated our design. We hope to see you again, on your next trip to Colmar,Best regards
by A verified traveler
Posted 18 Jul 2023
Lovely hotel in a lovely town
Comment from Hotel Management
25 Jul 2023 by Margot DUPREUILH - Première de Réception, Hotel Management
Dear Sir,We thank you for having taken the time to review our hotel.We are happy to read that you appreciated our hotel so much.Looking forward welcoming you again soon at l'Esquisse.Best wishes
by A verified traveler from jeddah
Posted 24 Jun 2023
Nice location
Comment from Hotel Management
29 Jun 2023 by Margot DUPREUILH - Première de Réception, Hotel Management
Dear Madam,Many thanks for this very positive review on l'Esquisse Hotel & Spa.We look forward welcoming you again very soon,Best wishes
by A verified traveler
Posted 24 Apr 2023
Would return! Everything was perfect!
Comment from Hotel Management
29 Apr 2023 by Margot DUPREUILH Première de Réception, Hotel Management
Dear Madam,We thank you for having taken the time to share with us your stay at l’Esquisse.We are very pleased to read that you spend a perfect stay in our House. Your positive feedback was shared with my colleagues to reward their daily work to provide you the best service.We do hope to receive you during you next journey in Alsace,Best wishes,
by A verified traveler
Treat yourself!
Posted 14 Mar 2023 on HotelsStaff very friendly. Spa has to be prebooked and only an hour which seems a bit tight for such an expensive hotel. Standard room bath over shower is a bit odd and awkward to get into via steps into the bath - be aware if you have mobility issues. Balcony was lovely. Clarins products in room were lovely. We had a great time. Walking distance to train station and main attractions.
Comment from Hotel Management
17 Mar 2023 by Margot DUPREUILH, Hotel Management
Dear Sir,Many thanks for this positive feedback following you stay at l'Esquisse Hotel & Spa Colmar.We are very happy to see that you appreciated your experience in our House, especially thanks to our friendly staff and our central location a few steps from Colmar city center. I won't fail in sharing your compliments with my colleagues, it is a reward to their investment to provide you a memorable stay.Looking forward welcoming you again on your next trip in Alsace.Best regards,Margot DUPREUILHPremière de Réception
by A verified traveler from Spruce Grove
Posted 10 Mar 2023
Was absolutely amazing. Loved everything
Comment from Hotel Management
17 Mar 2023 by Margot DUPREUILH, Hotel Management
Dear Sir,We thank you for having taken the time to share with us your positive experience following you stay at l'Esquisse Hotel & Spa Colmar.We are glad to read that you had an amazing stay, and that all our services have met your expectations. I already forwarded your compliments to all our teams, it is a real reward to their daily work.We hope to receive you again on your next journey in Colmar,Yours sincerely,Margot DUPREUILHPremière de Réception
by A verified traveler
Posted 6 Feb 2023
Esquisse hotel is amazing! If I must say some drawbacks, there are probably 2 things: 1). the speaker in the lift is a bit loud, we can hear it even in cooridoor. 2). the auto sensor light in the restroom is fantastic, but it might be too bright in the night. It would be perfect if the sensor light in the toilet could be turned off during the night, or switch to another soft light on the ground during the night, so that it wont be too bright.
Otherwise, everything is good! SPA is incredibly amazing and staffs are very kind!
Comment from Hotel Management
7 Feb 2023 by MR, Hotel Management
Dear Madam, Dear Sir, We very much appreciate your comments regarding your stay at the L'Esquisse Hotel & Spa Colmar - MGallery Hotel Collection. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mehdi Rezki General Manager
