Ratings based on 969 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
The staff was very friendly and the entire hotel was unique. We felt like we were staying in a castle! Great location for staying local! Would definitely recommend and we would love to come back! The only downfall was no convenient parking.
by A verified traveler
Posted 13 May 2024
by A verified traveler
Posted 26 Mar 2024
The property was perfectly situated in the center of colmar city center .The hotel itself was dated but very quant and the staff were very helpful. Would stay there again
by A verified traveler
Posted 13 Feb 2024
Lovely hotel with excellent service; top notch breakfast and old world charm in the heart of Colmar. Would definitely stay again.
by A verified traveler
Posted 14 Jan 2024
by A verified traveler
Posted 30 Dec 2023
The only good thing about the property was the location. The cleanliness of the hotel was horrible. The sheets/pillows were stained. Cover under the sheet was very stained. It seems like they gave us the same used towels the next day; they were just folded up and they were damp still. Noone gave us a wifi login or password . No toiletries for bathroom
by A verified traveler
Posted 26 Dec 2023
Not handicap accessible at all. The only good thing about this property is the location. Rooms are very dated linens and all fixtures are drab and depressing. The services offered are lacking. It is on level with a hostel. Staff is not helpful what so ever, it is a charming small town but honestly there are other options for lodging, and after three nights; THAT WAS ENOUGH. EVERY QUESTION INASKED I WAS TOLD “refer to the book in your room” or “google it”. Great way to waster 1300 u$d Traveler beware
by A verified traveler
Posted 20 Dec 2023 on Hotels
by A verified traveler
Posted 17 Dec 2023 on Hotels
by A verified traveler from Bronxville
Posted 17 Dec 2023
Property is in an excellent location. A bit expensive for an older hotel.