Ratings based on 919 Verified Reviews

4.1 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 2 Jan 2024 on Ebookers
Comment from Hotel Management
9 Jan 2024 by La réception, Hotel Management
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour au B&B HOTEL Colmar Lumière. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour.La Direction
3 out of 5
by A verified traveler

Posted 31 Dec 2023
I liked the all property, it was a good experience with B&B hotels.
Comment from Hotel Management
1 Jan 2024 by cb, Hotel Management
Hello,We are delighted that you enjoyed your stay at the B&B HOTEL Colmar Lumière. Our customers' satisfaction is our main concern and it's always a real pleasure to read comments like yours. We look forward to welcoming you next time.The Management
5 out of 5
by A verified traveler

Posted 4 Nov 2023
We stopped off for one night whilst travelling. Pleasantly surprised by the quality of this hotel. Modern and clean. Comfortable bed and good shower room. No relaxing sitting in the bedroom but we spent a pleasant evening in the dining area downstairs. No tea making facilities in the room but a coffee machine and microwave by the reception are available. Dogs can be let out in a small garden in front of the hotel and there’s seating there weather permitting;). Breakfast was buffet style with a good choice. Min punt bacon and eggs were greasy and stodgy. But there was enough choice not to miss them. All in all recommend this place.
Comment from Hotel Management
4 Nov 2023 by bbhotelcolmarlumière, Hotel Management
Hello,We are happy that you enjoyed your stay at the hotel. The satisfaction of our customers is our main concern and it is always a real pleasure to read comments like yours. We look forward to welcoming you to the B&B Hôtel Colmar Lumière during your next stay.The reception.
3 out of 5
by A verified traveler

Posted 12 Aug 2023
Arrived late in the evening with a reservation made via Expedia for 2 x three-person bedrooms. The puzzled receptionist said the hotel did not even do three-person bedrooms, and so told us that she would try and contact her boss to find out what to do. An extra bed was eventually found and put in one of our rooms. Building work was also going on adjacent to the room our children were staying in.
Comment from Hotel Management
19 Sep 2023 by cb, Hotel Management
We are really sorry for your experience in our hotel. Kind regards,Anna
2 out of 5
by A verified traveler

Posted 4 Aug 2023 on Orbitz
Comment from Hotel Management
20 Aug 2023 by Manuel, Hotel Management
Bonjour, Merci pour votre note .En espérant pouvoir vous satisfaire la prochaine fois .Cordialement la réception .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 May 2023 on Hotels
4 out of 5
by A verified traveler

Posted 5 Sep 2022 on Hotels
Comment from Hotel Management
8 Sep 2022 by Carole Bizolier, General Manager, Hotel Management
Dear Gaynor,Thank you for taking the time to send us your rating.We are glad your stay was enjoyable.We would welcome your suggestions on how we could improve your experience.We look forward to the pleasure of seeing you again in the future. Kind regards,Carole Bizolier, General Manager
4 out of 5
by A verified traveler

Good hotel

Posted 28 Jun 2022 on Hotels
Good hotel for stopover on journey will be back here again
Comment from Hotel Management
29 Jun 2022 by Carole Bizolier, General Manager, Hotel Management
Dear James, Thank you for your review. We are thrilled to hear that you had an enjoyable time with us and that you intend to return. It would be a pleasure to welcome you back on another occasion. Kind regards, Carole Bizolier, General Manager
4 out of 5
by A verified traveler

Posted 24 May 2022
Convenient, inexpensive
Comment from Hotel Management
13 Jun 2022 by Carole Bizolier, General Manager, Hotel Management
Dear Jeremy, Thank you for positively reviewing your experience. We are delighted to read that your time with us was enjoyable and that you found our rates competitive. All of the team look forward to seeing you again in the future. Kind regards, Carole Bizolier, General Manager
4 out of 5
by A verified traveler

Good hotel for a short stay

Posted 30 Dec 2021 on Hotels
A decent place to stay not too far from the Colmar city centre. I would recommend this hotel only if you have your own transportation otherwise it is very difficult to go to and fro. The room was rather small but it was clean and well kept. The bathroom was very old and the lighting was a little dull. Nevertheless, we had a great lake view from the room and the staff was very friendly. Room was cleaned everyday and the breakfast was also good.
Comment from Hotel Management
1 Jan 2022 by Caroline Gerst, General Manager, Hotel Management
Dear Amirchand, We would like to thank you for your review. We are delighted that you enjoyed your stay and appreciated the high standards and quality service which we strive to uphold. We regret that our location was not entirely to your liking. We are sorry to hear that the size of your room did not meet your expectations. Our rooms are uniquely designed, and we understand that this is a question of personal taste. Rest assured that we have duly noted your remark regarding the bathroom. We urge guests to share any concerns they have at the time so that we may find an immediate solution to ensure you have an enjoyable stay. We look forward to seeing you again in the future. Our best wishes for 2022. Caroline Gerst, General Manager
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