Ratings based on 1,022 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
When we stayed the property had a gas leak and we were not advised when we checked in The restaurant was closed and we didnt have hot water for over 24 hours ( we were in jacuzzi room) the area is nice and walkable into town the staff only offered to give me a room to shower i understand things happen but the staff could of handled it better like atleast inform us there was an issue if there hadnt been these issue I would of rated my stay higher
Comment from Hotel Management
16 Jun 2024 by Living Water Resort & Spa, Hotel Management
Hello stephanie, we were sorry to read of the disappointments during your recent visit with us and sincerely apologize for all of the unexpected issues that occurred and how that affected your overall experience and not having these issues better communicated to you. We have passed on your coments to our management team for their discusion and appreciate the feedback to do better.
by A verified traveler
Posted 11 Jun 2024
Great!
Comment from Hotel Management
11 Jun 2024 by Living Water Resort & Spa, Hotel Management
Hello Kirsten, thank you for the positive review on your recent visit with us. We are happy to know you enjoyed your stay overall and hope to welcome you back in the future. Thank you for your business.
by A verified traveler from Caledon
Posted 10 Jun 2024
Loved everything
Comment from Hotel Management
11 Jun 2024 by Living Water Resort & Spa, Hotel Management
Hello Anita, thank you for the positive review on your recent visit with us. We are happy to know you enjoyed your stay overall and hope to welcome you back in the future. Thank you for your business.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by Living Water Resort & Spa, Hotel Management
Hello Kaitlyn, thank you for taking the time to leave a review on your recent visit with us. We do hope there were some aspects of your stay you enjoyed and thank you for your business.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Living Water Resort & Spa, Hotel Management
Hello Isaac, thank you for the positive rating review on your recent visit with us. We are happy to know you enjoyed your stay overall and hope to welcome you back in the future. Thank you for your business.
by A verified traveler
Posted 9 Jun 2024
Jennifer at the front desk was great!
Comment from Hotel Management
10 Jun 2024 by Living Water Resort & Spa, Hotel Management
Hello Stephanie, thank you for the positive review on your recent visit with us. We are happy to know you enjoyed your stay overall, especially the service provided by Jennifer at the front desk and hope to welcome you back in the future for another great stay. Thank you for your business.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
10 Jun 2024 by Living Water Resort & Spa, Hotel Management
Hello Artur, thank you for the positive rating review on your recent visit with us. We are happy to know you enjoyed your stay overall and hope to welcome you back in the future. Thank you for your business.
by A verified traveler
Posted 8 Jun 2024
Good everything
Comment from Hotel Management
9 Jun 2024 by Living Water Resort & Spa, Hotel Management
Hello Manbir, thank you for the positive review on your recent visit with us. We are happy to know you enjoyed your stay overall and hope to welcome you back in the future. Thank you for your business.
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Living Water Resort & Spa, Hotel Management
Hello Adron, thank you for the positive rating review on your recent visit with us. We are happy to know you enjoyed your stay overall and hope to welcome you back in the future. Thank you for your business.
by A verified traveler
Posted 3 Jun 2024
Great location, town is just short drive to resturants , groceries , LCBO, the resort is walking distance to the water.
The roof top of the resort adds a nice touch.
The room is a good size equipped with a kitchen.
The room was clean and well maintained and comes with many charging stations.
Our room had a balcony but it was very dirty, had to use a broom that was supplied to clean the balcony myself.
Checkin, checkout went smooth .
They even offered cookies which was a nice touch.
Comment from Hotel Management
3 Jun 2024 by Living Water Resort & Spa, Hotel Management
Hello Ian, thank you for the positive review on your recent visit with us. We are happy to know you enjoyed so many aspects of your stay, especially the accommodations, but do apologize that the balcony needed to be cleaned. We have forwarded your comment to the housekeeping department for discussion with their staff and appreciate the feedback. Thank you for your business.
