Ratings based on 1,001 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
Very friendly. Clean. A lot of parking space
Comment from Hotel Management
21 May 2024 by Living Water Resort & Spa, Hotel Management
Hello Galgreg, thank you for the positive review on your recent visit with us. We are happy to know you enjoyed your stay overall, especially the friendliness of our staff and hope to welcome you back in the future. Thank you for your business.
by A verified traveler
Posted 20 May 2024
Overall good value for the price. Service fee was a surprise. Read the fine print when booking through Expedia.
Comment from Hotel Management
21 May 2024 by Living Water Resort & Spa, Hotel Management
Hello Rick, thank you for taking the time to leave a review on your recent visit with us. We are happy to know you enjoyed your stay overall and hope to welcome you back in the future. Thank you for your business.
by A verified traveler
Posted 18 May 2024
Wonderful resort! Fantastic restaurant for all meals- but know they only have breakfast on sat-sun. Otherwise you have to wait until 11:30 to get weekday brunch. You will have to bring your own food for breakfast then. I did not like this for a big resort. I expected the buffet at least. As well, there was no bottled water or filtered water dispenser available to get non tap water from. They need a little shop at the main desk for light breakfast items, bottled drinks, sundries. Otherwise, beautiful area, pool was great, walked everywhere, sunsets are gorgeous as they say. Staff lovely. And gave coupons :)
Comment from Hotel Management
19 May 2024 by Living Water Resort & Spa, Hotel Management
Hello Shannon, thank you for taking the time to leave a review on your recent visit with us. We are happy to know you enjoyed many aspects of your stay and have taken note of your additional comments and have forrwarded them on to our management team for their discussion and action. We appreciate the feedback and thank you for your business.
by A verified traveler from North York
Posted 18 May 2024
Neat and roomy
Comment from Hotel Management
19 May 2024 by Living Water Resort & Spa, Hotel Management
Hello Mohammad, thank you for the positive review on your recent visit with us. We are happy to know you enjoyed your stay overall, especially the accommodations and hope to welcome you back in the future. Thank you for your business.
by A verified traveler
Posted 15 May 2024
Very relaxing we enjoyed it
Comment from Hotel Management
15 May 2024 by Living Water Resort & Spa, Hotel Management
Hello Stephanie, thank you for the positive review on your recent visit with us. We are happy to know you enjoyed a relaxing time and hope to welcome you back in the future for another relaxing great stay. Thank you for your business.
by A verified traveler
Posted 13 May 2024
The property is listed as a 4-star spa and resort hotel - this is what both images and descriptions list on Expedia and the hotel, website. Upon arriving, there is proper pull-up area for checking and unloading luggage. As it was listed as a spa and resort getaway hotel we were expecting a calm and tranquil experience. Instead it caters more towards families with children. For example, the pool has a water slide and there is a playground on the property.
The room furniture was a mismatch of items that didn’t go together. The balcony was large but had no outdoor furniture - not even a chair.
The shower in the one bedroom suite was no larger than 3 ft by 3 ft, and the overhead rain-shower head had no nob or way to turn it on. You could only use the handheld shower head. Also, the backside of the shower is a frosted glass wall between the bathroom and the bedroom so the light from the bathroom disrupts the bedroom.
This particular room had a large dining room table, however the base of the table has an unusual design which prevents you from pushing the chairs all the way in (they always stick out).
There was no breakfast restaurant at the hotel and only one lunch/dinner restaurant.
If you have luggage with wheels it will be difficult for you to pull them from the parking area to your room because the pavement is rocky gravel.
Unfortunately, several times while coming through the lobby area we were asked (again and again) if we were there for a presentation (real estate).
Comment from Hotel Management
14 May 2024 by Living Water Resort & Spa, Hotel Management
Hello Ali, we were sorry to read of the disappointments during your recent visit with us. The resort caters to a variety of guests including families with children like so many other hotels and resorts. The majority of reviews tell us a different experieince, but we respect your opinion and that this was your experience and apologize for those areas where we did not meet your expectations. We have forwarded your comments to our respective management team members to investigate and action and thank you for the feedback.
by A verified traveler
Posted 12 May 2024
Nice place to stay
Comment from Hotel Management
13 May 2024 by Living Water Resort & Spa, Hotel Management
Hello Mike, thank you for the positive review on your reent visit with us. We are happy to know you enjoyed your stay overall and hope to welcome you back in the future. Thank you for your business.
by A verified traveler
Posted 6 May 2024
The spa was great!!
Our room was dated and the bathroom shower spilled water all over the floor. Beds are comfortable, and staff super friendly and accommodating.
Comment from Hotel Management
7 May 2024 by Living Water Resort & Spa, Hotel Management
Hell Lisa, thank you for taking the time to leave a review on your recent visit with us. We are happy to know you enjoyed most aspects of your stay, especially the spa services and the helpfulness of our staff and have taken note of your additional comments. We appreciate the feedback and hope to welcome you back in the future. Thank you for your business.
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
2 May 2024 by Living Water Resort & Spa, Hotel Management
Hello Rupali, thank you for taking the time to leave a review on your recent visit with us. We do hope there were some aspects of your stay you enjoyed and thank you for your business.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
1 May 2024 by Living Water Resort & Spa, Hotel Management
Hello Virginia, thank you for the positive rating review on your recent visit with us. We are happy to know you enjoyed your stay overall and hope to welcome you back in the future. Thank you for your business.
