Ratings based on 981 Verified Reviews
2.7 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
No staff was there at check in for over 2 hours. No housekeeping or pool. No hot water on last night and morning.
Though staff that was finally present was friendly, none of them were able to address our complaints. Was given email for GM and still have not heard back regarding our stay, after numerous emails.
Very run down, needs updating and better management.
Front desk staff member Kendrick was very friendly!
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Dear Katerine, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham College Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Manager
by A verified traveler
Posted 9 Jun 2024
This place shouldnt even be in service anymore.
It looks like you’re staying in a 1970s place
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Dear Gilberto, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham College Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Manager
by A verified traveler
Posted 16 May 2024
Everything in the room was in bad conditions. Toilet was leaking, holes in the walls, etc.
Comment from Hotel Management
16 May 2024 by Manager, Hotel Management
Dear Javier, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham College Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Manager
by A verified traveler
Posted 11 May 2024
The toilet didn’t work
Smelling
Dirty
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Dear Claudia,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham College Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Manager
by A verified traveler
Posted 10 May 2024
The tub was old and nasty. The condition of the property on the outside is horrible. The pool was green-brown. It has probably not been painted on the outside in 25 years.
Comment from Hotel Management
13 May 2024 by Manager, Hotel Management
Dear Vincent,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham College Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Manager
by A verified traveler
Posted 25 Apr 2024
Not at all good
Comment from Hotel Management
9 May 2024 by Manager, Hotel Management
Dear ,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham College Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Manager
by A verified traveler
Posted 21 Apr 2024
This property is seriously dirty, unsafe and in disrepair. And they charge as much as places that are well kept. Do not go here.
Comment from Hotel Management
9 May 2024 by Manager, Hotel Management
Dear Audra,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham College Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Manager
by A verified traveler
Posted 21 Apr 2024
Very old , coffee machine was broken( free breakfast with NO COFFEE)
Comment from Hotel Management
9 May 2024 by Manager, Hotel Management
Dear Jean,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham College Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Manager
by A verified traveler from Cypress
Posted 20 Apr 2024
It’s in very poor condition though the staff was fine. The carpet in half the room was wet and railings rusted.
Comment from Hotel Management
9 May 2024 by Manager, Hotel Management
Dear Brendan,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham College Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Manager
