Ratings based on 976 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 May 2024
Every staff member greeted you, were courteous, and shared a smile anytime you approached them. Everything was clean. We would definitely return!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Front Desk, Hotel Management
Thank you for your positive feedback
by A verified traveler from Weatherford
Posted 6 May 2024
When I went to report the A/C was extremely loud and maintenance needed to repair it. I was told they already new it was loud. So I said "you put me in a room that you already knew had issues and we didn't get any sleep due to the A/C screaming and freezing up all night", the lady said "YES" we have to utilize all the rooms. We have stayed here numerous times and will not be back. Trash was all over the hallways. Breakfast was horrible.
Comment from Hotel Management
9 May 2024 by Front Desk, Hotel Management
Thank you for your feedback! we are very sorry your stay wasn't pleasant. we assure we will send your feedback to engineering department and handle accordingly.hope you choose to give us another try in the future.
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
3 May 2024 by Bee Carcamo - Assistant General Manager, Hotel Management
Dear Marqui,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.Sincerely,Bee CarcamoAssistant General ManagerHyatt Place College Station
by A verified traveler
Posted 30 Apr 2024
Parking
Comment from Hotel Management
3 May 2024 by Bee Carcamo - Assistant General Manager, Hotel Management
Dear Billy, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Bee CarcamoAssistant General Manager Hyatt Place College Station
by A verified traveler
Posted 28 Apr 2024
Short stay but excellent! Very clean and the room was big.
Comment from Hotel Management
29 Apr 2024 by Bee Carcamo - Assistant General Manager, Hotel Management
Dear Monica, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Bee CarcamoAssistant General Manager Hyatt Place College Station
by A verified traveler from katy
Posted 17 Apr 2024
Great stay
Comment from Hotel Management
19 Apr 2024 by Front Desk, Hotel Management
Thank you for your positive feedback! hope to see you again in your next trip to college station!
by A verified traveler
Posted 15 Apr 2024
Friendly service. Drain didn’t work well.
Comment from Hotel Management
15 Apr 2024 by Bee Carcamo - Assistant General Manager, Hotel Management
Dear Jessica, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely,Bee CarcamoAssistant General Manager Hyatt Place College Station
by A verified traveler
Posted 3 Apr 2024
Had to depart a day early and was told that I could not be credited. For that reason, unlikely to stay at another Hyatt property.
Comment from Hotel Management
8 Apr 2024 by Front Desk, Hotel Management
Thank you for staying with us. Our apologies for your inconvenience.
by A verified traveler from Frisco
Posted 30 Mar 2024
Comment from Hotel Management
21 Apr 2024 by Front Desk, Hotel Management
Thank you for your positive feedback! hope you stay with us again when you visit college station
