Ratings based on 975 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 May 2024
Attendant on duty Monday May 6th at 10pm was exceptionally professional and patient as we came in late and was a bit distraught.
I believe his name was Antwan.
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 9 May 2024
Fabulously good front desk service.
by A verified traveler
Posted 9 May 2024
Shower broken. Missing ironing table. Staff took 3 hours to deliver
by A verified traveler
Posted 27 Apr 2024
I called ahead to say that we would be arriving after midnight. Our flight was further delayed so we didn’t arrive until 2 am. When we got to the hotel, the system was down and they couldn’t get us a room for over 30 minutes. Once they got us a room, we didn’t get a key and they couldn’t produce one for us. In the morning, we couldn’t get breakfast because we couldn’t leave the room until we were packed up and ready to leave.
by A verified traveler
Posted 21 Apr 2024
Damian was helpful, courteous and cheerful - even though it was 11:00 at night and due to delayed flight the shuttle was packed! That led to the lobby being packed - they were overrun but remained positive and cool headed. When we got to the room it was amazing! Talk about clean and modern! Well played Hyatt south
by A verified traveler
Posted 18 Apr 2024
by A verified traveler
Posted 16 Apr 2024
Staff was very professional and the customer service was excellent.
by A verified traveler from McCormick
Posted 11 Apr 2024
Staff very friendly and helpful. Rooms very large and comfortable.
by A verified traveler
Posted 10 Apr 2024
Great
