Ratings based on 964 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
The crew Ms. Lee is very very kind.
Comment from Hotel Management
1 Jun 2024 by General Manager, Hotel Management
Dear Hyunjoo, It is a pleasure to read about the excellent hospitality you received from us at Holiday Inn Washington-College Park (I-95). Everything we do aims to provide you with a great experience, so thank you for taking the time to acknowledge our efforts. Our team will certainly be delighted to learn of your kind remarks. We hope you will choose to stay with us again.Best Regards,Martin MohabirGeneral Manager
by A verified traveler
Posted 1 Jun 2024
First room smelled like a sweaty gym. Second room had what looked to be black mold in the bathroom. We left at that point. The guy at the front desk was very nice and reasonable. I’ve never asked for another room, let alone just leave the hotel entirely. The lobby also had a weed smell.
Comment from Hotel Management
4 Jun 2024 by General Manager, Hotel Management
Dear Jared, Thank you for the review. We understand that any discomfort can impact the overall experience of your stay, and hearing about the concerns with the rooms assigned to you is something we take seriously. Our team is dedicated to ensuring a pleasant environment for all our guests, and we continuously strive to maintain our hotel to meet the expectations of cleanliness and comfort. We recognize the importance of addressing any concerns that arise and work diligently to ensure our guests' comfort. Thank you for bringing these issues to our attention. Although you chose not to stay with us this time, we hope you will allow us the chance to welcome you in the future.Best Regards,Martin Mohabir,General Manager
by A verified traveler
Posted 31 May 2024
It was very organized and cleaned, everything was around.
Comment from Hotel Management
1 Jun 2024 by General Manager, Hotel Management
Dear Agustin, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we are thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Holiday Inn Washington-College Park (I-95). Best Regards,Martin MohabirGeneral Manager
by A verified traveler
Posted 27 May 2024
Convenience!
Comment from Hotel Management
28 May 2024 by Martin Mohabir General Manager, Hotel Management
Dear Srisailas, We are glad you chose Holiday Inn Washington-College Park (I-95) for your accommodations. It is a pleasure to read that you were satisfied with our great location near several city attractions. We are happy you had a pleasant experience, and we look forward to your next visit.Best Regards,Martin MohabirGeneral Manager
by A verified traveler
Posted 26 May 2024
Quite neighborhood
Comment from Hotel Management
28 May 2024 by Martin Mohabir General Manager, Hotel Management
Dear Abiodun, We are glad you chose Holiday Inn Washington-College Park (I-95) for your accommodations. It is a pleasure to read you were satisfied with our convenient and peaceful location. We are happy you had a pleasant experience, and we look forward to your next visit.Best Regards,Martin MohabirGeneral Manager
by A verified traveler
Posted 26 May 2024
Property needs updating, pretty run down and dirty at the back of the house. I chose as it was close to my venue. Unfortunately, I had ants in my room and reported a couple times but no one offered any type of assistance
Comment from Hotel Management
28 May 2024 by Martin Mohabir General Manager, Hotel Management
Dear Stephanie, Thank you for taking the time to leave your valuable feedback for us. We apologize for not meeting all of your expectations with some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We are also sorry about the issue in your room during your stay. We understand that every detail matters and can assure you that we have procedures in place regarding these concerns, and we hope you will see this as the isolated incident that it was. We hope you will consider us again the next time you are in the area.Best Regards,Martin MohabirGeneral Manager
by A verified traveler
Posted 24 May 2024
Lovely
Comment from Hotel Management
24 May 2024 by General Manager, Hotel Management
Dear Shontal, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Holiday Inn Washington-College Park (I-95). We hope to have the pleasure of doing so again on your next visit. Best Regards,Martin Mohabir,General Manager
by A verified traveler
Posted 23 May 2024
The staff were very nice and helpful
Comment from Hotel Management
24 May 2024 by General Manager, Hotel Management
Dear Sophia, It is a pleasure to read about the excellent hospitality you received from us at Holiday Inn Washington-College Park (I-95). Everything we do is aimed at providing you with a great experience, so thank you for taking the time to acknowledge our efforts. The rest of our team will certainly be delighted to learn of your kind remarks. Thank you for being our guest, and we hope you will choose to stay with us again.Best Regards,Martin Mohabir,General Manager
by A verified traveler
Posted 22 May 2024
Having an option to eat breakfast in the room or at least take it to the room. Also having a more inclusive breakfast meat selection other than Pork.
Comment from Hotel Management
23 May 2024 by Martin Mohabir General Manager, Hotel Management
Dear Sydni, Thank you for being our guest at Holiday Inn Washington-College Park (I-95) and for sharing your experience with us. We are glad that, overall, you had an enjoyable stay. However, it is disappointing to learn that we did not exceed every expectation. We regret that you felt our breakfast did not have the variety you expected. We do try to provide an assortment of options, and we are grateful for feedback that helps us improve our guest experience. Thank you for being our guest, and we hope you will stay with us again the next time you visit our city.Best Regards,Martin MohabirGeneral Manager
by A verified traveler
Posted 21 May 2024
Hallways smelled like weed and neighboring rooms were extremely loud. Found a bag of food under bed.
Comment from Hotel Management
24 May 2024 by General Manager, Hotel Management
Dear Debbie, Thank you for taking the time to review your stay at our hotel. We regret the oversights in your room, and we apologize for the inconvenience. We have discussed this with our housekeeping associates, and steps are being taken to ensure this is not repeated. We are also sorry for the difficulties you experienced during your stay. We appreciate your feedback and hope to have another opportunity to welcome you back soon.Best Regards,Martin Mohabir,General Manager
