Ratings based on 976 Verified Reviews

3.5 out of 5
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Palm Coast

Posted 25 May 2024
Worst place I've ever stayed in 25 years as a traveler. Horrible people. Greedy. And they keep changing the name of the hotel .
Comment from Hotel Management
26 May 2024 by FrontDesk, Hotel Management
Dear Elizabeth,We are very sorry to hear that you didn't have a great experience here at SkyPoint Hotel. WE have taken your feedback and striving to make better environment.
1 out of 5
by A verified traveler

Posted 22 May 2024
Very dirty, horrible smell of the entire hotel, smoking cigarettes and weed in front of the building
Comment from Hotel Management
26 May 2024 by FrontDesk, Hotel Management
Dear Chester,Our mission is to provide excellent guest experience, so we are sorry we let you down. We have taken your feedback and striving to make it a better environment.
5 out of 5
by A verified traveler

Posted 20 May 2024
Little touches here and there. Couch torn, carpet at toilet door torn, toilet door not in best shape. Beautiful hotel but lots of cosmetics work required .
Comment from Hotel Management
21 May 2024 by BRITTNEY, Hotel Management
Thank you for staying at Skypoint Hotel and Suites.
4 out of 5
by A verified traveler

Posted 19 May 2024
Close to airport. Friendly staff
Comment from Hotel Management
20 May 2024 by BRITTNEY, Hotel Management
thank you so much for the positivity will pass it along to our staff. hope to see you soon.
5 out of 5
by A verified traveler

Posted 12 May 2024
Thanks for your help 👍
Comment from Hotel Management
13 May 2024 by FrontDesk, Hotel Management
Anytime, whenever you need us we will be there. Thank you for staying with us. Until next time!!! Enjoy your day!!
3 out of 5
by A verified traveler

Posted 7 May 2024
It was ok. Not bad not great. Older
Comment from Hotel Management
9 May 2024 by BRITTNEY, Hotel Management
thank you for your response. hopefully after remodeling you'll come back to see us.
5 out of 5
by A verified traveler

Posted 2 May 2024
Amazing customer service
Comment from Hotel Management
3 May 2024 by BRITTNEY, Hotel Management
Thank you so much for the positive review. Hope to see you again soon.
4 out of 5
by A verified traveler

Posted 30 Apr 2024
Comment from Hotel Management
3 May 2024 by BRITTNEY, Hotel Management
Thank you for staying at Skypoint Hotel and Suites.
4 out of 5
by A verified traveler

Posted 30 Apr 2024
Comment from Hotel Management
20 May 2024 by BRITTNEY, Hotel Management
thank you for staying at Skypoint.
4 out of 5
by A verified traveler

Posted 25 Apr 2024
Had a few small bugs, service was great, had a quick layover and for price service and a room with no bugs i would definitely stay again
Comment from Hotel Management
26 Apr 2024 by BRITTNEY, Hotel Management
Thank you so much for the positive feedback. We hope to see you again at Skypoint Hotel and Suites.