Ratings based on 2 Verified Reviews

4.5 out of 5
5.0 Room cleanliness
5.0 Room comfort
Expedia Verified Reviews
4 out of 5
by A verified traveler

House nice, letting agents less so.

Posted 28 Dec 2023 on Hotels
House was good. Letting agency came across poorly. Request for slightly late checkout was rejected out of hand - they said the house was let that same night and they needed to clean, but online booking showed house was NOT rented and Coles Bay was dead as a doornail while we were ther with most houses dark at night so the cleaning staff were certainly not busy. If you Google them you will find they refused refunds during COVID.
5 out of 5
by A verified traveler

Posted 2 Nov 2020
Comment from Hotel Management
5 Dec 2020 by The Freycinet Holiday Houses Team, Hotel Management
Hi, We are so pleased to hear you had an amazing time while staying in this beautiful property recently. Thank you for taking the time to write a review, your feedback is important to us. The owners have put a lot of time and love into this property to ensure guests have a wonderful time. It means a lot to us to help create wonderful memories for the guests that stay with us and visit this very special region. Your comfort and enjoyment are why we are in this industry, we have a very passionate team. We do hope to see you back again in the future, having a wonderful time! Kind Regards Verina and The Freycinet Holiday Houses Team