Ratings based on 132 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
dumpster area was filthy and the entire property was overrun with flies.
the young man that runs the place does a great job and is very personable.
Comment from Hotel Management
20 May 2024 by Manager, Hotel Management
Thanks for feedback.Sure to flood situation in area the dumpster/trash service were impacted along with few other. Also, beginning of summer is fly season… we will try our best to address the fly issue.
by A verified traveler
Posted 18 May 2024
It was a nice hotel and the clerk doing the check in was very polite and helpful. Would stay again and recommend to other
Comment from Hotel Management
21 May 2024 by Gauge, Hotel Management
Thanks a bunch & sincerely appreciate your feedback.
by A verified traveler
Posted 2 May 2024
Sheets were stained and old used soap in restroom
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Thanks for your feedback & We will have a look into the issue and we will try to be productive going forward…
by A verified traveler
Posted 12 Apr 2024
Served the purpose for what I needed
Comment from Hotel Management
21 Apr 2024 by Rob, Hotel Management
Thanks for your feedback.
by A verified traveler from PORT ARTHUR
Posted 12 Apr 2024
Nothing
Comment from Hotel Management
21 Apr 2024 by Rob, Hotel Management
Regret that we couldn’t meet your expectations, I wish we could get some insight.
by A verified traveler
Posted 17 Jan 2024
by A verified traveler
Posted 3 Jan 2024 on Hotels
by A verified traveler
Posted 30 Dec 2023 on Hotels
The manager was the sweetest lady ensuring we had everything we needed. The only thing I would have liked was a coffee maker in the room.
Comment from Hotel Management
5 Jan 2024 by Manager, Hotel Management
Thanks for your feedback.We took it out after the Covid situation, but we will definitely think again to work on it.
by A verified traveler
Should be called "Last Resort Inn."
Posted 26 Dec 2023 on HotelsRoom wasn't ready when I got there, but figured it was a holiday thing, so shrugged it off. I thought that was as bad as it got, but the next day the staff member got rude with me when I couldn't access my room or find them because of their mistake. But it gets even better: my last day there I slept horribly, partly because you can hear the highway all day and all night, but more because of the loud pounding on the wall, which actually had me fearing for mine and another's safety.
You can steadfastly believe I'll be staying in Livingston and making the 20 mins drive to Coldpsring from now on.
Comment from Hotel Management
5 Jan 2024 by Manager, Hotel Management
Thanks for your feedback, and since your apologies for your poor experience, will try to improve from our end.
by A verified traveler
Posted 26 Nov 2023
Staff was super accessible and friendly!
Comment from Hotel Management
29 Nov 2023 by Manager, Hotel Management
Thanks for your feedback.Glad that you had a good stay with us.
