Ratings based on 814 Verified Reviews

3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 May 2024
Clean and modern room, excellent large bed and nice breakfast
5 out of 5
by A verified traveler

Posted 6 Apr 2024
I arrived at the property on 30/3/24 at around 3am as I decided not to return to London with the persons I arrived with. I was stranded. Can’t remember the person in receptions name but he was very patient and helpful with me as I tried to payment in which I finally did. Thank you once again for being great at your job Tina
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Feb 2024
4 out of 5
by A verified traveler

1 night business trip

Posted 27 Feb 2024 on Hotels
Newly refurbed rooms are very good. WiFi signal needs boosting. Leisure facility is great Breakfast was good
4 out of 5
by A verified traveler

Posted 26 Feb 2024
The hotel and staff were amazing but the gym and pool facilities have definitely seen better days
5 out of 5
by A verified traveler

Amazing hotel highly recommended

Posted 25 Feb 2024 on Hotels
3 out of 5
by A verified traveler

It’s fine.

Posted 16 Feb 2024 on Hotels
The hotel is fine. I’m wondering if the four star rating is a mistake because it’s certainly not four star. I understand there were works going on and one of the corridors was closed off, but when I arrived in my bedroom, it seemed that they had dumped a few items of furniture in there. There was an extra table, desk, chair, and set of drawers in there. It didn’t make any sense and it took up a lot of space. They were also incredibly dirty! I could also smell cigarettes quite badly too, wasn’t sure if it was coming from inside the hotel or outside, but the smell was awful down the corridor. Dining choices were adequate, but very limited. The staff were pleasant and helpful. I wouldn’t be in a rush to stay here again though.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Feb 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 7 Jan 2024
Lovely hotel, staff were all friendly and accommodating. Would definitely recommend.
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