Ratings based on 583 Verified Reviews
2.9 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Good price
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Kristopher,We are pleased that you found our rates to be affordable during your stay. Your satisfaction is important to us, and we hope to welcome you back in the future.
by A verified traveler
Posted 14 Jun 2024
Shower curtain has ombre stain and tub is nasty
Comment from Hotel Management
16 Jun 2024 by Manager, Hotel Management
Hello tiffay,We appreciate your feedback regarding the condition of the shower curtain and tub. Your comments will be shared with our team for further review and improvement. We truly value your input as we strive to enhance our guests' experiences.
by A verified traveler from LAS VEGAS
Posted 11 Jun 2024
TERRIBLE!!!!
This place is a dump! I didn't even get to my room to see what it looked like. The parking lot needs repaved big time. The buildings need painted. There really isn't even a sign outside with the name of the hotel that you can read.
There were ppl seating inside there cars in the parking lot. No handicap access at all & it's a walk to get inside building & then to your room. Which I didn't do because I knew I couldn't get my medical equipment from the parking lot to the room.
Pulled back around up front & gave the key back to the front desk & told them I can't walk all that ways being on oxygen & unloading. I had to pay for another hotel for the night somewhere else.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello GERRI,We're sorry to hear about your experience and appreciate your feedback. We always strive to improve our facilities and accessibility for all guests. Your comments have been noted for our future enhancements. Please feel free to reach out to our management for further assistance with your concerns.
by A verified traveler
Posted 11 Jun 2024
not clean at all.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Amairani,We appreciate your feedback and will share it with our housekeeping team for improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 2 Apr 2024
Comment from Hotel Management
7 Apr 2024 by Manager, Hotel Management
Hello Michael,We're thrilled to hear you enjoyed your stay with us! Please feel free to reach out if you have any other comments or suggestions. We look forward to welcoming you back soon!
by A verified traveler from mankato
Posted 14 Mar 2024
It was ok. Better then some
Comment from Hotel Management
16 Mar 2024 by Manager, Hotel Management
Hello Hayley,We appreciate your feedback and are glad to hear that you found your stay satisfactory. We will continue to strive for excellence in our services. Thank you for choosing to stay with us.
by A verified traveler
Room was terrific, outside not so inviting
Posted 10 Mar 2024 on HotelsRoom was incredibly nice, given the state of disrepair in general at the property. Thinking it may be under transition, but the important part was a clean, comfortable, well appointed room. Signage, and outside repair, as well as common areas still obviously a work in progress. Great value overall!
Comment from Hotel Management
12 Mar 2024 by Manager, Hotel Management
Hello Bruce,Thank you for your positive feedback on our well-appointed room. We appreciate your understanding during our property improvements. We hope you had a comfortable stay and look forward to welcoming you back in the future.
by A verified traveler
Posted 9 Mar 2024
Cost was great but you get what you pay for. Facility is old and not very clean. Very basic.
Comment from Hotel Management
9 Mar 2024 by Manager, Hotel Management
Hello Audra,We appreciate your feedback and apologize for falling short of expectations. Guest satisfaction is our priority, and we will forward your concerns to the relevant team for review and improvements. Thank you for sharing your experience with us.
by A verified traveler
Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
1 Mar 2024 by Manager, Hotel Management
Hello Jessie,We value your stay and hope to exceed your expectations in the future. Please do not hesitate to reach out with any feedback to help us improve our services. We look forward to welcoming you back soon!
by A verified traveler
Posted 10 Dec 2023
Comment from Hotel Management
13 Dec 2023 by Manager, Hotel Management
Hello debbie, We appreciate you choosing our hotel for your stay. We value your experience and would love to hear any feedback you may have. Please reach out to us directly so we can address any areas of concern. We look forward to the opportunity to exceed your expectations in the future.
