Ratings based on 990 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Houston

Posted 3 Jun 2024
NA
5 out of 5
by A verified traveler

Posted 7 May 2024
Very friendly staff. Some confusion for uber and private drivers due to construction of Metro nearby, but that is due to be completed soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2024
5 out of 5
by A verified traveler from Spring

Posted 29 Mar 2024
I only stayed for one night, but the hotel definitely has a great luxury feel. The staff was very helpful and kind. I wish I could have stayed longer and used the amenities, but I picked this hotel due to it's location to Gateway of India. It's only a short distance to most of the popular attractions. Also, a friend came to meet me for dinner, and we dined in at one of the hotel's restaurants. Unfortunately, we didn't have reservations so we had to sit in the lobby, but the management was quite accommodating. The music in the lobby can get kind of loud at night, but I think it's suppose to give a lively electric atmosphere.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Mar 2024
4 out of 5
by A verified traveler

Posted 17 Mar 2024 on Hotels
Stay was good. Rooms are clean and well maintained. Staff are very friendly and courteous
5 out of 5
by A verified traveler

Posted 11 Mar 2024
Attentive staff. Great restaurants on the premise.
5 out of 5
by A verified traveler

Posted 10 Mar 2024 on Hotels
Everything Perfect except bed sheets need renewed
4 out of 5
by A verified traveler

Posted 1 Mar 2024
Overall hotel was clean, staff was very friendly and helpful, area surrounding the property was not clean. Restaurants were limited as the property was in residential area.