Ratings based on 248 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2024
by A verified traveler
Posted 9 Jul 2023
The hotel was modern and clean, it was also close to the shops and the centre of Cognac. The staff were very helpful and efficient.
Comment from Hotel Management
9 Jul 2023 by Lucie, Hotel Management
Dear Stephen, We sincerely thank you for taking the time to review your experience and share your positive feedback and favorable evaluation of our Ibis hotel in Cognac Centre. Your satisfaction is our top priority and we are delighted to have met your expectations.We look forward to welcoming you again during your next stay in Cognac.Yours faithfullyLucieThe Hotel Ibis de Cognac Centre team
by A verified traveler
Posted 2 Jul 2023 on Hotels
by A verified traveler from Kent
Posted 16 Apr 2023
Excellent location and staff really helpful
Comment from Hotel Management
28 May 2023 by Lucie, Hotel Management
Dear Dipna, We sincerely thank you for taking the time to review your experience and share your positive feedback and favorable evaluation of our Ibis hotel in Cognac Centre. Your satisfaction is our top priority and we are delighted to have met your expectations.We look forward to welcoming you again during your next stay in Cognac.Yours faithfullyLucieThe Hotel Ibis de Cognac Centre team
by A verified traveler
Posted 16 Sep 2022
Worked out perfect
Comment from Hotel Management
7 Oct 2022 by ABE, Hotel Management
We thank you for your opinion. We appreciate your support.
by A verified traveler
Great Hotel in Cognac
Posted 2 Aug 2022 on HotelsThe hotel is close to many attractions and restaurants. Cognac from this hotel is very walkable. We had a car and were able to park across the street at a free parking lot that always had space available even thought it’s not very big. The hotel was very spacious, clean, quiet and equipped with AC. The breakfast was a su charge but it was delightful. I would definitely recommend this hotel to those who don’t want to break the bank yet want a good comfy clean hotel.
Comment from Hotel Management
2 Sep 2022 by ABE, Hotel Management
Thank you for your comment which delights us, we appreciate your support.
by A verified traveler
Posted 2 Aug 2022 on Hotels
Comment from Hotel Management
10 Sep 2022 by ABE, Hotel Management
Nous vous remercions de donner votre avis à la suite de votre séjour dans notre établissement. Nous sommes désolés que le service et les prestations n'aient pas été à la hauteur de vos attentes. Nous sommes désireux d'offrit la meilleure qualité de service à notre clientèle; par conséquent, votre avis est important.
by A verified traveler
Posted 28 Jul 2022 on Hotels
Comment from Hotel Management
2 Sep 2022 by ABE, Hotel Management
Nous tenons à vous remercier pour cette notation qui nous ravit.Nous apprécions votre soutien.
by A verified traveler
Good basic hotel
Posted 22 May 2022 on HotelsGood basic hotel in heart of Cognac with easy free parking .
Comment from Hotel Management
19 Jun 2022 by JLL, Hotel Management
Merci pour votre avis, nous apprécions votre soutien.
by A verified traveler
Posted 6 Dec 2021
Great friendly and helpful front desk staff. Excellent location. Good value for the price.