Ratings based on 508 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Very clean and comfortable. Management was very helpful and friendly
by A verified traveler
Posted 16 Jun 2024
Pleasantly updated room bathroom
by A verified traveler
Posted 5 Jun 2024
Convenient stop on the way back to Sydney
Comment from Hotel Management
7 Jun 2024 by Zebra Motel Management, Hotel Management
Hi Sally,Thank you for your review. I am pleased we were able to provide you with suitable and convenient accommodation for your stayover and hope to welcome you back soon!
by A verified traveler
Posted 4 Jun 2024
Disappointed that even though it states that the room comes with housekeeping, turns out it is an opt in situation and you need to notify them that your room is to be done. It mentions no where that you are required to. The annoying part is the lady on the desk mentioned her housekeepers have gone home so it can’t be done and since covid, they are no longer “required” to make up your room. Pretty average if you ask me.
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Dear BedeThank you for valuable feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. My staff mentioned that there's no 'Housekeeping' door sign. I would suggest you next time please put sign out side door handle. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at 02 66521588.Zebra Management
by A verified traveler
Posted 19 May 2024
Excellent hosty
Comment from Hotel Management
7 Jun 2024 by Zebra Motel Management, Hotel Management
Hi Graham,Thank you for your excellent review! I will be sure to pass your comments on to our team and hope to welcome you again soon.
by A verified traveler from Ingleburn
Posted 15 Apr 2024
Suited our needs for the night, would book again!
Comment from Hotel Management
7 Jun 2024 by Zebra Motel Management, Hotel Management
Hi Andrew,Thank you for your review. I am pleased you enjoyed your stay with us and hope to welcome you back soon.
by A verified traveler
Posted 13 Apr 2024
An older motel that's been well done up wth great beds and pillows.
Spacious room.
Staff very friendly and welcoming.
Easy walk to town centre.
Some noise from highway
Comment from Hotel Management
8 Jun 2024 by Zebra Motel Management, Hotel Management
Hi Emily,Thank you for your review! I am pleased to hear that you enjoyed your stay and found your room to be spacious and well thought out. I will be sure to pass your comments on to our friendly reception team! We hope to welcome you back on your next Coffs Harbour trip.
by A verified traveler
Posted 30 Mar 2024
Great motel! Comfortable stay with pets. Very clean and tidy. Will stay there again!
by A verified traveler
Posted 19 Feb 2024 on Hotels
by A verified traveler
Posted 16 Feb 2024 on Hotels
