Ratings based on 277 Verified Reviews

3.9 out of 5
68% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Apr 2024
Great location and set up. Pool and bbq area were a hit. Really liked it
4 out of 5
by A verified traveler

Posted 28 Feb 2024 on Wotif
It was a great spot, just looking a bit aged and I thought a few areas in the rooms good have been cleaner, the curtains were falling off window. and the quilt covers a bit ugly. Also the outdoor area around pool area good have an update, the plants didn’t look very good in pots, and no real private areas.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2024
1 out of 5
by A verified traveler

Posted 26 Dec 2023 on Wotif
Old and need to be renovated !
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2023 on Wotif
1 out of 5
by A verified traveler from watson

This traveler left a rating score only Posted 10 Dec 2023 on Wotif
5 out of 5
by A verified traveler

Posted 20 Oct 2023 on Wotif
Great stay, older building but immaculately maintained. Heated pool & 2 x spas (adult only all age) secure parking, cameras all around. Brilliant location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Oct 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Apr 2023 on Wotif
5 out of 5
by A verified traveler from Whitby

Posted 22 Jan 2023
Loved our stay at this place. The staff were really helpful and friendly, as were other guests and residents. The pool was excellent - the water was the perfect temperature. The apartment was spacious and had everything we needed. Thanks, Sandcastles!