Ratings based on 731 Verified Reviews

4.6 out of 5
89% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Classic big house converted to hotel. Cozy sitting areas throughout the main floor. Super comfortable beds and bedding.
Comment from Hotel Management
16 Jun 2024 by The Blackwell Team, Hotel Management
We are so glad you enjoyed your stay with us! Thank you for your review. Please come visit us again!
3 out of 5
by A verified traveler from Eugene

Posted 15 Jun 2024
No AC, or not working properly
Comment from Hotel Management
15 Jun 2024 by The Blackwell Team, Hotel Management
We apologize for any issues with regard to the A/C. It has been a little warmer than usual lately. Our A/C has been working overtime to try and cool the house. It is hard to regulate the temperature throughout all the rooms. We do provide a fan to use and, in the evening, when it is cooler we typically recommend opening the windows to allow for the fresh crisp air to flow through. We hope you had a nice stay otherwise and hope you stay with us again.
4 out of 5
by A verified traveler

Posted 4 Jun 2024
Nice night’s stay at historic home turned into a hotel. Breakfast was basic but good. Stayed in a 3rd story room facing the busier street so there was some road noise. We stayed in early April so the room temp was fine but would likely be too warm in the summer months. Nice grounds. Beautiful lobby and lounging areas. Easy walk to Beverly’s for dinner.
Comment from Hotel Management
4 Jun 2024 by The Blackwell Team, Hotel Management
Thank you for your review. We appreciate your business. We hope you come back to visit us again and we can assign you a different room. Our weather has been fickle lately, so it has been a bit difficult to regulate the temps throughout the house. We have been stepping up our breakfast offerings lately so hopefully we will get another chance to "wow" you!
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Comment from Hotel Management
2 Jun 2024 by The Blackwell Team, Hotel Management
Thank you for your review. We are glad you enjoyed your stay with us!
5 out of 5
by A verified traveler

Posted 30 May 2024
The bed and pillows were extremely comfortable. The pillows must have been memory foam and there must have been a memory foam topper on the mattress. I stayed for the Coeur D’Alene Half Marathon and this hotel was very easy walking access to the start at Mccuen Park and the downtown strip on Sherman Avenue. Breakfast was tasty and had a decent amount of options. The water pressure in the shower and bathroom sink was pretty strong. Convenient to have an access code on the lock on the door instead of having to carry around a physical key. Plenty of parking. Friendly staff.
Comment from Hotel Management
30 May 2024 by The Blackwell Team, Hotel Management
Thank you for the review! Our beds are pretty comfy. Makes for a great night sleep! We are so glad you enjoyed your stay with us and found it so convenient for the marathon! We look forward to seeing you again!
1 out of 5
by A verified traveler

Posted 19 May 2024
Comment from Hotel Management
15 Jun 2024 by The Blackwell Team, Hotel Management
We are sorry you did not enjoy your stay at The Blackwell and only gave us a 1 out of 5 rating. We wish you would have let us know what caused this rating so we can improve our hotel for you and future guests.
5 out of 5
by A verified traveler

Posted 12 May 2024
Very helpful staff.
Comment from Hotel Management
14 May 2024 by The Blackwell Hotel , Hotel Management
Thank your review and for staying with us. We are glad you enjoyed your stay!
5 out of 5
by A verified traveler from Gallatin

Posted 10 May 2024
Beautiful historic property with great friendly host. Never did get the TV to work. Internet was also very spotty and never did work well. But you are staying in 120 year-old nicely maintained home! And if your room is on the third floor, just know you’re gonna have to hoof it up some steps! I would definitely stay again. One of the more reasonable rates for a room in the entire city also helps! Ideal location just a couple blocks from the center of this very quaint and attractive city.
Comment from Hotel Management
10 May 2024 by The Blackwell Team, Hotel Management
We are glad you liked your stay! So sorry we were having internet issues. It was great meeting you and I hope you stay with us again next time you are in town. Have a safe trip home!
3 out of 5
by A verified traveler

Posted 8 May 2024
No staff on duty after 5PM. No morning staff when we left. We were the only ones in the whole house.
Comment from Hotel Management
9 May 2024 by The Blackwell Hotel , Hotel Management
Hello, our Innkeepers are typically on staff from 830am-4pm. Our hotel is similar to an Airbnb where you have full access to the house common areas without staff hovering around. Today staff was there starting at 830am and depending on when you checked out, may have been cleaning other rooms, or outside planting flowers. We apologize if you didn't see anyone this morning. Hope you enjoyed your stay otherwise.
5 out of 5
by A verified traveler

Posted 3 May 2024
Quaint old house.
Comment from Hotel Management
4 May 2024 by The Blackwell Hotel , Hotel Management
Thank you, Scott for your review. We are glad you liked the hotel. We hope you stay with us again!