Ratings based on 968 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Breakfast
Comment from Hotel Management
3 Jun 2024 by Hotel Manager, Hotel Management
Dear Bill,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
by A verified traveler
Posted 2 Jun 2024
The staff at the front desk was wonderful when i arrive and it didn't take much time for me to check in,
Comment from Hotel Management
3 Jun 2024 by Hotel Manager, Hotel Management
Dear Alston,Thank you for your fantastic feedback. We're delighted to hear that you had a seamless check-in experience with our wonderful front desk staff! Providing efficient and friendly service is a top priority for us, and we're thrilled that we met your expectations. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 29 May 2024
Great staff. Nice room for the price.
Comment from Hotel Management
29 May 2024 by Hotel Manager, Hotel Management
Dear Josh,Thank you for your glowing feedback! We're delighted to hear that you found our staff great and the room nice, especially considering the price. Providing excellent service and comfortable accommodations at a fair price is our goal, and we're pleased to have met your expectations. We hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 29 May 2024
Very kind staff. Clean rooms. I stay regularly for work. Its out of the busy part of town still lots of things close.
Comment from Hotel Management
29 May 2024 by Hotel Manager, Hotel Management
Dear Josh,Thank you for your wonderful feedback We're thrilled to hear that you consistently enjoy your stays with us for work. It's fantastic to know that you find our staff kind and our rooms clean. We're also glad that our location, while out of the busy part of town, still offers convenient access to nearby amenities. We appreciate your loyalty and look forward to welcoming you back for many more comfortable stays in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 26 May 2024
Uncomfortable pillows, body wash and shampoo missing from shower; very poor quality breakfast!
Comment from Hotel Management
27 May 2024 by Hotel Manager, Hotel Management
Dear Grigorios,We apologize for the discomfort you experienced with the pillows and the inconvenience of the missing body wash and shampoo in the shower. Providing essential amenities and comfortable accommodations is important to us, and we regret falling short during your stay. Additionally, we're disappointed to hear that our breakfast did not meet your expectations. We'll address these issues promptly to ensure a better experience for our guests in the future. Sincerely, Hotel Manager
by A verified traveler
Posted 26 May 2024
The room was clean and comfortable, except for the tiny bed pillows. Easy parking. I would stay here again.
Comment from Hotel Management
27 May 2024 by Hotel Manager, Hotel Management
Dear Mark,Thank you for your kind feedback. We're glad to hear that you found the room clean and comfortable, although we apologize for any inconvenience caused by the size of the bed pillows. Your feedback is valuable, and we'll consider it for future improvements. We're pleased that parking was convenient for you and that you would consider staying with us again. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 26 May 2024
They specifically rigged their TVs to not work with hdmi devices
Comment from Hotel Management
27 May 2024 by Hotel Manager, Hotel Management
Dear Josh,We apologize for any inconvenience you experienced with the TV setup during your stay. Our intention is always to provide a comfortable and enjoyable experience for our guests. We'll look into your feedback regarding HDMI device compatibility to ensure that all our guests can use their devices seamlessly in the future. Sincerely, Hotel Manager
by A verified traveler
Posted 26 May 2024
Clean and fresh smell in room.
Comment from Hotel Management
27 May 2024 by Hotel Manager, Hotel Management
Dear Charles,Thank you for your positive feedback. We're delighted to hear that you found your room clean and with a fresh smell during your stay! Providing a comfortable and pleasant environment is important to us, and we're glad we could meet your expectations. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay!Sincerely, Hotel Manager
by A verified traveler
Posted 26 May 2024
I would for the room through Expedia and when I got to the hotel they asked for a 150$ incidental deposit but I cash no debit card or credit card. The info that was put in on the website was in correct in person and no extra blankets per room. You can't even pay for extra blankets. The hotel hallways were dirty and the room didn't smell airy fresh if you know what I mean overall 0 out of 10 would not book again
Comment from Hotel Management
27 May 2024 by Hotel Manager, Hotel Management
Dear Alexandra,We're truly sorry to hear about your disappointing experience. It's concerning to learn about the discrepancies between the information provided online and the reality upon arrival. We apologize for any inconvenience caused by the incidental deposit policy and the lack of availability of extra blankets. Additionally, cleanliness and room freshness are essential standards we aim to uphold, and we regret that we fell short during your stay. Your feedback is valuable, and we'll address these issues promptly to ensure a better experience for future guests.Sincerely, Hotel Manager
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
27 May 2024 by Hotel Manager, Hotel Management
Dear SABRINA,Thanks so much for your very kind feedback. We sincerely appreciate your 3-star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager
