Ratings based on 981 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
Comfortable hotel in a good location.
by A verified traveler
Posted 10 Jun 2024
The television did not work - it was stuck on one channel. The girl at the desk was nice and apologetic but said there was nothing she could do. She said we couldn’t move to another room bc they were booked. At checkout the woman the next morning again was apologetic and professional but said she couldn’t do anything bc I booked my room through a third party, Expedia. Some sort of refund/discount should be applied as I booked a room w a TV for my two kids and didn’t get what I paid for
by A verified traveler
Posted 5 Jun 2024
Room was dark and dusty. Air conditioner kept turning itself off. Too hot to sleep comfortably. Front desk said it was to save money on electricity.
$200 dollars per night should come with adjustable consistent air conditioning.
by A verified traveler
Posted 31 May 2024
Nice hotel would stay again
by A verified traveler
Posted 29 May 2024
This hotel must have government housing in it because there were zombies walking in and out of the hotel at all hours of the day. I even saw one zombie passed out on the sidewalk a few steps from the hotel at 9am. Sad sights. There is also a Lowe’s parking lot that is very noisy right next to the hotel. I did not feel very safe while I was staying there. The drug epidemic must be bad in that area.
Comment from Hotel Management
29 May 2024 by Tammie , Hotel Management
Dear Chris, We sincerely apologize that we were not able to meet your expectation during your stay. We take safety very seriously, whenever we encounter such behavior. We are close in proximity to Lowes and Sims's club but has never had an issue. Thank you for your feedback, we will certainly share with the entire team
by A verified traveler
Posted 25 May 2024
by A verified traveler
Posted 25 May 2024
My room was not available when I got there. I couldn’t get in a room until 5p, 2 hours behind. I didn’t make stink about it because it was out of my control and I didn’t want to ruin my daughter’s graduation. When I asked for a late check out I was told that I could not because they were fully booked coming in. So I was upset that I was forced to be accommodating but when I asked for accommodations, none were afforded. I will not be staying there again and it was a poor reflection on Hilton.
by A verified traveler
Posted 23 May 2024
The hotel was wonderful. The room was clean and well kept. Area was quiet and clean. Typical breakfast, but had exceptional lemon waffles! Would stay there again!
Comment from Hotel Management
24 May 2024 by Tammie , Hotel Management
Thank you for your feedback, am i excited to hear you enjoyed the lemon waffles
by A verified traveler from Reisterstown
Posted 21 May 2024
Comment from Hotel Management
24 May 2024 by Tammie , Hotel Management
Thank you, glad you enjoyed your stay.
by A verified traveler
Posted 8 May 2024
We stay here when we come up from NC to see doctors at Johns Hopkins. Great staff. Friendly. Convenient to Drs office.
Comment from Hotel Management
29 May 2024 by Tammie , Hotel Management
Thank you for your feedback,
