Ratings based on 985 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 May 2024
My room was not available when I got there. I couldn’t get in a room until 5p, 2 hours behind. I didn’t make stink about it because it was out of my control and I didn’t want to ruin my daughter’s graduation. When I asked for a late check out I was told that I could not because they were fully booked coming in. So I was upset that I was forced to be accommodating but when I asked for accommodations, none were afforded. I will not be staying there again and it was a poor reflection on Hilton.
by A verified traveler
Posted 23 May 2024
The hotel was wonderful. The room was clean and well kept. Area was quiet and clean. Typical breakfast, but had exceptional lemon waffles! Would stay there again!
Comment from Hotel Management
24 May 2024 by Tammie , Hotel Management
Thank you for your feedback, am i excited to hear you enjoyed the lemon waffles
by A verified traveler from Reisterstown
Posted 21 May 2024
Comment from Hotel Management
24 May 2024 by Tammie , Hotel Management
Thank you, glad you enjoyed your stay.
by A verified traveler
Posted 8 May 2024
We stay here when we come up from NC to see doctors at Johns Hopkins. Great staff. Friendly. Convenient to Drs office.
by A verified traveler
Posted 5 May 2024
by A verified traveler from Lock Haven
Posted 4 May 2024
We stayed here after our first late afternoon appt at John’s Hopkins hospital with another appt scheduled in the morning. After a not so good appt , we were checking in and Bill at the front desk was wonderful ! Certainly what we needed to help lift our spirits. The next morning, housekeeper Ashley was the same way!! She was new and just starting in the hotel biz we found out later but one would never have known. A bright welcome to the morning.
Comment from Hotel Management
24 May 2024 by Tammie , Hotel Management
Thank you for your feedback. We all agree that Bill and Ashley are wonderful. I am glad they both made a great experience with you.
by A verified traveler
Posted 3 May 2024
Very friendly greeting. Excellent staff.
Comment from Hotel Management
3 May 2024 by Tammie , Hotel Management
Hello Sharon, I am glad you greeted with a friendly welcome from our team. Thank you for your feedback.
by A verified traveler
Posted 2 May 2024
by A verified traveler
Posted 2 May 2024
The Manager Bill is fantastic and treated me like a Princess at check-in!
Comment from Hotel Management
3 May 2024 by Tammie , Hotel Management
Hello Michele, I am glad to here Bill treated you like a priceless i will be more than happy to share your comments with his direct manager, and Bill as well. Thank you.
by A verified traveler
Posted 25 Apr 2024
Great People
Comment from Hotel Management
3 May 2024 by Tammie , Hotel Management
Hello Vincenzo, Thank you for your feedback.
