Ratings based on 183 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 16 Mar 2024
Lovely property, very unique and very beautiful. The sounding area was walkable. Roughly a 20 minute walk to Montezuma waterfall where you can swim too. 5 min walk to beach. We arrived late and the staff waited around until 8:30. Great experiences throughout.
Comment from Hotel Management
10 Apr 2024 by Hotel el Jardín, Hotel Management
Hello LA, we are very glad that you liked our hotel as well as our strategic location, the facilities and the service offered by our staff. We hope to see you back very soon
by A verified traveler
Posted 16 Feb 2024
Beautiful landscaping on the property. Loved the clean refreshing pool. Nice big room. Excellent location. Wish we could of stayed longer. Would reccomend and stay here again. Nice staff.
Comment from Hotel Management
10 Apr 2024 by Hotel el Jardín, Hotel Management
Hello Nadine, We are very glad that you liked our hotel. Is nice to hear that you liked your room, lacation and the servece offered by our staff!We hope you return very soon!
by A verified traveler
Posted 16 Feb 2024 on Hotels
Our stay was very pleasant. The property is very well-kept. The room was nice. There is AC but it was not very strong. It works enough but you will not get cold no matter how low you put the temperature. Very walkable, right in the center of montezuma, very convenient.
Comment from Hotel Management
10 Apr 2024 by Hotel el Jardín, Hotel Management
Hello Anonymous , We are very glad that you liked our hotel.The AC can only do a 10 degrees change in the temperature from outside temperature and those days was very hot!We hope you return very soon!
by A verified traveler
Posted 21 Nov 2023
Great location. Very walkable area
by A verified traveler
Posted 14 Nov 2023 on Orbitz
Pool was gorgeous, staff were very friendly and helpful. My room was clean and relatively quiet. Would absolutely stay here again.
by A verified traveler
Posted 10 Nov 2023
Very nice pool, nice rooms and good Wi-Fi if you need it. Staff were all very friendly as well.
by A verified traveler
Posted 29 Sep 2023 on Orbitz
The staff was fantastic and helpful. Gabriel was amazing, and helped us get settled quickly. Would definitely come back!
Comment from Hotel Management
30 Oct 2023 by Hotel el Jardín, Hotel Management
Hello Kameron! Thank you for this important review! Wen are glad to hear that you had a gread time with us and also taht our staff sirved you as you deserved! best regards from Montezuma!
by A verified traveler
Posted 21 Jul 2023
Clean comfy place literally 2 min walk from the beach and main little strip with shops and restaurants. Amazingly helpful and Honest staff! I left my $200 earbuds behind, and the manager Gabriel went out of his way to package and mail it to my home in California! Pura Vida
Comment from Hotel Management
24 Jul 2023 by Hotel el Jardín, Hotel Management
Hello Faraz! Thank you very much for this comment! We are very happy to know that you liked our hotel very much as well as our strategic location near the beach, the waterfall and the best restaurants. We are glad to know that our staff helped you with everything you needed! Kind regards!
by A verified traveler from New York
Posted 12 May 2023
Comment from Hotel Management
18 May 2023 by Hotel el Jardin, Hotel Management
Hola Mario! Muchas gracias por esta evaluación y por elegirnos como su hotel en Montezuma!
