Ratings based on 235 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
All good 👍
Comment from Hotel Management
30 May 2024 by Management, Hotel Management
We're delighted to hear that we met your expectations and provided you with a satisfying experience. Our goal is always to ensure our guests have an exceptional stay. We eagerly await your next visit and look forward to welcoming you with open arms once again.
by A verified traveler
Posted 21 Apr 2024
The room had a stuffy smell. The bed felt as if it was made of stone. You could hear all the noise from the other rooms. We asked to change rooms when we first arrived due to the stuffy smell and they would not accommodate due being in the room for 20 minutes.
Comment from Hotel Management
23 Apr 2024 by Management, Hotel Management
We sincerely apologize that your experience did not meet expectations. Your feedback is crucial, and we are committed to addressing the mentioned concerns to improve.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
16 May 2024 by Gerencia, Hotel Management
Estamos encantados de saber que tu estancia fue tan agradable. Agradecemos tu calificación. ¡Esperamos darte la bienvenida nuevamente en nuestro hotel!
by A verified traveler
Posted 16 Apr 2024
A very well maintained house of yore, it will make you feel as if you've travelled back in time
Comment from Hotel Management
23 Apr 2024 by Management, Hotel Management
It fills us with satisfaction to know that we met your expectations. We always aim to provide our guests with an exceptional stay. We look forward to welcoming you with open arms on your next visit.
by A verified traveler
Posted 26 Mar 2024
Great location
Comment from Hotel Management
26 Mar 2024 by Management, Hotel Management
We're delighted to read your positive comment. Thank you for highlighting the quality of our service and hotel amenities. We're honored to be part of your travel memories and hope to welcome you back in the future.
by A verified traveler
Posted 9 Mar 2024
This hotel is perfect. I’m totally happy to this point. It’s a little walk from the center, but helps to keep it quiet. Great room, strong and stable internet. Large bathroom, strong shower, hot water. Don’t know about breakfast yet as just arrived this afternoon. Staff is great!
Comment from Hotel Management
11 Mar 2024 by Management, Hotel Management
We're delighted to read your positive comment. Thank you for highlighting the quality of our service and hotel amenities. We're honored to be part of your travel memories and hope to welcome you back in the future.
by A verified traveler from Alvaro Obregon
Posted 27 Feb 2024
Very nice hotel, clean and quiet.
The breakfast from the menu was good and affordable.
Only problem was we didn't feel welcome when we arrived. We showed up a couple of hours before the time of check-in and I asked politely if there was a place where I could have a Zoom meeting. The guy at the front desk was not nice (although not rude either) and told me I could use the comedor area. WiFi connection was terrible and in the end I had to give up on the meeting.
In addition, they didn't offer to take care of our luggage while the room was ready, neither they offer to help with our luggage once the room was ready.
Comment from Hotel Management
28 Feb 2024 by Management, Hotel Management
We appreciate your comments about your recent stay at our hotel. We are sorry that you were not completely satisfied. We are committed to offering rewarding experiences to our guests and take your feedback seriously. We will work on the aforementioned areas to ensure significant improvements. We hope you can consider giving us another opportunity to demonstrate our progress to you. Your satisfaction is important to us.
by A verified traveler
Posted 26 Feb 2024 on Hotels
Me pareció un bonito y agradable hotel, muy buena ubicación
Comment from Hotel Management
27 Feb 2024 by Gerencia, Hotel Management
Estamos encantados de saber que tu estancia fue tan agradable. Agradecemos tu calificación. ¡Esperamos darte la bienvenida nuevamente en nuestro hotel!
by A verified traveler
Posted 17 Feb 2024
A lovely little hotel in a beautiful town. If you like coffee you will love it around here. Coffee shops everywhere open early and late with excellent pastries.
A light breakfast was included with excellent coffee and other breakfast items were available for sale.
Helpful desk personnel helped us out with a tour which was wonderful.
The updated bathrooms were a pleasant surprise. Whomever installed the shower knew what they were doing. And lots of hot water and water pressure.
We loved the area and the surrounding towns as well. We would definitely recommend.
Comment from Hotel Management
19 Feb 2024 by Management, Hotel Management
We're delighted to read your positive comment. Thank you for highlighting the quality of our service and hotel amenities. We're honored to be part of your travel memories and hope to welcome you back in the future.
by A verified traveler
Posted 2 Jan 2024 on Hotels
Comment from Hotel Management
10 Jan 2024 by Gerencia, Hotel Management
Muchísimas gracias por tomarte el tiempo de dejar tu positiva opinión. Nos complace saber que nuestro equipo logró hacer que tu estancia fuera memorable. Siempre trabajamos para superar las expectativas de nuestros huéspedes, ¡esperamos verte de nuevo pronto!
