Ratings based on 981 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
I open the door to get inside and fly/insect flying inside the room. Don’t forget to close the door as soon as you can and bathroom not clean enough
by A verified traveler
Posted 25 May 2024
If budget is your chief concern in picking lodging on this desolate stretch of I-5, this is great place. A clean, safe, quiet no-frills room with TV, internet, ice, free morning coffee, microwave ovens (in a common area) and a laundry room. The staff was always pleasant and helpful. The immediate area is unattractive but not unsafe and next to the freeway. Walk to Dennys or drive 3 minutes to fast food, 5 minutes to Harris Ranch Resort. Grounds are not well kept. Well, $60/night....
by A verified traveler
Posted 24 May 2024
$61 bucks for a clean room, hot shower, cold a/c. Laugh at the clowns paying $150 for the Best Western next door.
Sure there's no breakfast/shampoo, etc. But there's a truck stop, Denny's, Carl's Jr., Micky D's and other stuff around.
If you need a place to crash before running the I-5 gauntlet down toward LA then this place can't be beat.
by A verified traveler
Posted 24 May 2024
by A verified traveler
Posted 23 May 2024
Barato y confortable
by A verified traveler
Posted 20 May 2024
It was a spider in the room
by A verified traveler
Posted 20 May 2024
I had a very helpful front desk person help me out . My first room had a wonderfully comfortable bed and beautifully upgraded bathroom, but the a/c wasnt cooling. She immediately found me a better room with wonderfully cool a/c , nice enough, Dennys a short strool-and I didn't see the Subway Sandwich shop at the Valera Gas Station till we were leaving. We meant to get a place in Coalinga, but this turned out okay, friendly people.
by A verified traveler
Posted 15 May 2024
Very basic motel. Room was clean enough, except no one had swept under the beds in awhile. Little amenities (the basic price didn't include a refrigerator). We had minor issues getting a room that was ready. The A/C barely worked and was not cool enough for the 90-degree weather. Teenaged neighbors were partying loudly into the night, but quieted down when we asked. Outside, the air is filled with the smell of cow dung that's along the I-5.
by A verified traveler
Posted 7 May 2024
No working AC , no towels in the room .
Room had window screen bent , allowing over 20 flies to enter room and stay on wall , had to kill flies and leave window closed with no room ventilation, will be asking for full refund . Very disappointed and just fell asleep
Comment from Hotel Management
15 May 2024 by Nancy Y., Hotel Management
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
by A verified traveler from spring
Posted 7 May 2024
I stayed Thursday through Monday booking one day at a time so I have got these reviews daily. For majority of my stay the staff was amazing up until Sunday. The older white woman that worked the reception Monday while I checked out at 1140 was just clueless about customer service. Hotel is mostly bare of residents so I was one of the few there. At check out nobody else was there and I asked her for some ice that was next door. I knew my key had been disabled even though I had a noon late check out and she handed it to me and I said, I don’t think this would work”, she just shrugged so I thought maybe she gave me a key she knew would open the vending area. It’s right by reception area and there was no guests or any reason for her not to help me. I tried it didn’t work and I gave it back to her and she just said sorry and continued sitting on her chair just starring straight ahead into nothing. So I just left, all I asked for was some ice for my water, it was warm and a long drive back to Fresno. Things like this might make me want to stay elsewhere on my
Return to the area. It’s just a small thing and I feel everyone else I have met working there in that area and the housekeepers would have gotten up opened the place up and let me get some ice in my cup. It was a disappointing end to my stay.
Comment from Hotel Management
15 May 2024 by Nancy Y., Hotel Management
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
