Ratings based on 88 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Feb 2024 on Hotels
by A verified traveler
Posted 11 Aug 2023
by A verified traveler
Posted 30 Jun 2023
by A verified traveler
Posted 15 Dec 2022
all was just great: perfect and confortable rooms, great food, the big conference room we had ( 290 seats) its amazing....we were charmed indeed
by A verified traveler
Tiny bathroom, comfortable room
Posted 26 Nov 2022 on HotelsThey tried to charge me for parking until I showed the reservation that said, Free Parking. The front desk was very kind about it.
by A verified traveler
Posted 19 Jul 2022
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by A verified traveler
Not great but very satisfactory
Posted 10 Feb 2022 on HotelsGood stay overall, narrow bathroom.
I only got one key card, left my laptop to charge when I went to dinner, no charge do to key room.
Restaurant is amazing and service very professional.
I got charged for parking with 2€. It should be included in the room charge.
Comment from Hotel Management
16 Feb 2022 by daniela , Hotel Management
Thank you for your review, it was great having you with us!
Just let us know about the key, there is no problem in giving 2 next time :)
Have a great day,
Daniela
by A verified traveler
Posted 15 Sep 2021
Just great ! New refurbished, all amenities, great location (park, lake & shopping mall), city center near, great terrace, restaurant & food..... i will be back!
by A verified traveler
Overall good
Posted 11 Mar 2020 on HotelsGreat location. There is room for improvement for the bathroom and the bed
Comment from Hotel Management
11 Mar 2020 by daniela , Hotel Management
Thank you for your feedback, we are glad to hear from you!
For the moment, we are renovating all the 5th and 6th floor, in a couple of months we will have all rooms brand new! :)
Hope to see you soon and enjoy our new rooms ! :)
All the best,
Univers T Team
by A verified traveler
Don’t get fooled y’all, this place is bad
Posted 4 Oct 2019 on HotelsDeception. A word that best describes my stay at this hotel. Staying at this hotel reminded me of Gordon Ramsey’s show, where he goes to the worst hotels and discovers the shocking truth. My arrival was not very much welcomed, the person working at the front desk didn’t even bothered to smile while charging me for my two night stay. The elevator made weird sounds and it’s floor had tiles which were broken, making it worse. I paid for a Queen bed and ended up with a room with two single beds, one of which looked like someone had slept there recently and the bedsheets were crumpled. Moving on to the room itself, it was nothing like the pictures I saw before booking my hotel stay. Carpets were so dirty, bed frames had dust, windows were not working properly and the towels had a funky smell. The only good thing about this hotel is that it’s extremely close to the mall, and that’s it.
