Ratings based on 263 Verified Reviews
3.1 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
We booked through Expedia a non-smoking king room, when we arrived they said there was none available (their website said there was 6). When we arrived they said we could have a smoking king room for the same press or a double non-smoking for nearly double what we paid. No accommodation was made to lower price for worse rooms, and we didn’t know until we went to sleep. I will be paying extra to not stay at this location again.
Comment from Hotel Management
2 May 2024 by Brand Experience Team, Hotel Management
Hi Nicolia Lindgren,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6
by A verified traveler
Posted 12 Apr 2024
Had homeless people wandering the grounds at 3 am. Couldn't call the front desk, my room phone was dead. Had to Google the number for the hotel on my cell. If I hadn't had a phone or it was dead like it almost was, I would have been stuck in the room. Finally got the front office andvthey told me not worry about the people rifling through the trash, and checking if room and car doors were secured, they do it all the time and they would eventually leave.
Other than that Major safety issue, the bed was like sleeping on a rock, the fridge made a loud buzzing noise all night and the walls were Paper thin. You could hear Everything going on around you in every room near.
I stayed 4 nights and had no room cleaning or towel service. My room had ants.
This place is terrible and u safe, stay away.
Comment from Hotel Management
24 Apr 2024 by Brand Experience Team, Hotel Management
Hi LeissaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
11 Apr 2024 by Brand Experience Team, Hotel Management
Hi Mike,Thank you for positively rating your stay!!Maz K.#Team6
by A verified traveler
Posted 14 Mar 2024
Dirty little noisy
Comment from Hotel Management
27 Mar 2024 by Brand Experience Team, Hotel Management
Hi Josefina,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 1 Mar 2024
staff is awesome
Comment from Hotel Management
12 Mar 2024 by Brand Experience Team, Hotel Management
Hi Caitlyn,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6
by A verified traveler
Posted 20 Feb 2024
I stayed for over a week with no House Keeping, Apparently you have to ask or catch the Housekeeper if you need anything done, Also they need to hire new housekeepers who actually do there job, my room was so dirty behind my bed, do not Reccomend this motel..unless theres no other choices..My car Perhaps!!
Comment from Hotel Management
28 Feb 2024 by Brand Experience Team, Hotel Management
Hi JosefinaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
by A verified traveler
Posted 19 Feb 2024
Train track is across the street and the trains run all night
Comment from Hotel Management
28 Feb 2024 by Brand Experience Team, Hotel Management
Hi Ronnie,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 29 Jan 2024 on Hotels
For just a sleep at motel it’s great you just need more towels
Comment from Hotel Management
6 Feb 2024 by Brand Experience Team, Hotel Management
Hi Susan,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6
by A verified traveler
Stay away.
Posted 9 Jan 2024 on HotelsThe absolute dirtiest place i ever stayed.
I got a smoking room even though i asked for a non smoking.
I will never stay in motel 6 again 😒 unless i have no other choice.
Comment from Hotel Management
17 Jan 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
by A verified traveler
Posted 19 Dec 2023 on Hotels
